Sears

Reviews, get directions and contact details for Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 2200 N Maple Ave, Rapid City, SD 57701, USA

Phone: (605) 399-2100

Website

State: South Dakota

City: Rapid City

Zip Code: 57701

Update Info

Similar places near

Foot Locker 87 meter

Champs Sports 108 meter For some reason we couldnt get a military discount with a military id. On memorial da...

Tradehome Shoes 116 meter Shopped with this company since 2000. Love the shoes and all for shopping local but t...

Journeys 133 meter Didn't have to shoes we wanted. Ordered online told 3 days but nope still waiting. Co...

At Home 193 meter Everything here looks nice, but construction and quality is not the greatest once you...

Zumiez 205 meter Worst customer service I have ever received in my life. I have worked in retail manag...

Buckle 220 meter Great place to shop! Very helpful staff. Just wish this store carried more 3XL shir...

Famous Footwear 254 meter I went into the store to look for a certain pair of shoes that no one else really had...

Payless ShoeSource 348 meter Payless ShoeSource is the largest specialty family footwear retailer in the Western H...

Herberger's 355 meter Wish this was better run. It's the corporations fault. Never know if I'll get the rig...

JCPenney 395 meter We visited this restaurant for the first time yesterday on our anniversary. I'm so gl...

Karl's TV, Appliance & Furniture Rapid City 419 meter Bram came out to service our dryer and gave us the bad news we needed a new one. He w...

Best Buy 875 meter As with most Best Buys, they have a great variety of various items from computers, ap...

Micro Solutions Computers 1 miles Life Savers!! Saved my computer when it crashed and created an external hard drive ju...

Payless ShoeSource 1 miles Payless ShoeSource is the largest specialty family footwear retailer in the Western H...

Walmart Supercenter 1 miles I love Walmart, and this one is great. I give it four stars because it's not as well ...

Kohl's Rapid City 1 miles Impressive customer support experience. Nicely priced materials. Love going everytime...

Ross Dress for Less 1 miles I just came from Ross Dress for Less in Rapid City SD and can not believe what I put ...

Reviews

I purchased my washer and dryer from Sears. The delivery men were great even though there was a mix up with the stackable hardware. Easy fix. That experience was pleasant... 
However, the in store experiences are the worst. There is always a wait and the workers do not know how to do anything other than the basics. Do not try to exchange anything because they will not know how to do it and it will take about 3 to 4 employees to figure it out. They are polite and seem very smart but the registers are from the early 90s... out of date and hard to figure out.

 7 years ago (16-12-2017)

Sorry to see this store close. Sears has such a storied history in the American retail landscape.  This visit was as was expected; store in disarray and staff members who appeared confused, or at best uninterested in helping the customers looking for closeout deals.

 7 years ago (05-02-2018)

horrible customer service. Took me a hour to return something in store.  they need to hire more knowledge staff.  This is redic.

 8 years ago (25-11-2017)

Shelly in the jewelry department did a great job in helping me find the perfect gift for my girlfriend for her birthday! She stayed within my budget and didn't pressure me into anything that would put me over! Keep up the great work Shelly!

 8 years ago (27-02-2017)

We bought a LG washer and dryer along with a dishwasher in April 2016.  The delivery people were extremely rude and after hooking up my washer took off a panel on my wall that hides the pipes. This rude man then informed me that I had a leak and he could not leave the water turned on. I did not have any leaks prior to this man coming into my home. When he made me sign the delivery slip I noted that I had no leaks prior to him hooking up my new washer. He left the panel off also. The next morning I had to have a plumber come out for a "leak". The plumber informed me there were no leaks, the delivery person didn't let the hook up seat. Another unnecessary charge and wasted time playing the waiting game. The panel is still not put back on as I would have to move the washer out to put it back on. The washer I bought has issues that need fixed. When I first turn it on and fills with water, it squeals so badly it hurts my ears. On the spin cycles the clunking is so loud I can not hear the tv in the next room. 

We Went to Sears 3 weeks ago and told them what was going on. First thing they ask was did I pay extra for extended warranty. I did not but the machine is still under warranty. We talked to a female  manager who took down all the information and said we would hear from a service person that week to schedule an appointment to come look at the washer. It has now been 3 weeks and we are still waiting for a phone call to schedule an appointment. I will not ever buy anything else at Sears.  The service sucks.

 9 years ago (18-11-2016)

Comment on this business

Map, Satellite View
Street View

to add Sears map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=sears&id=35082&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/sears-i35082.html" target="_blank" title="Sears">Sears</a></p>

Reviews, get directions and contact details for Sears

Story

Find nearby businesses, restaurants and hotels

We use cookies