Boot Barn

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Address: 603 Colusa Ave, Yuba City, CA 95991, USA

Phone: (530) 671-3245

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State: California

Zip Code: 95991

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Reviews

My husband purchased a pair of nicely priced boots about a week ago, he was told by one of the employees that if he had any issues breaking them in he could take them back for exchange or refund. Today we went in to exchange for a wider size since he wore them and they were still very stiff and tight! which also made sores on his calves! As we approach the counter to do the exchange the mature colored eye woman with dark hair&blonde highlights was at the register, very aggressively questions my husband why he grabs the same size in boot if the other pair  was tight, mind you this woman had not even checked the new boot size to ask this question!!! She looks at him and tells him "BECAUSE YOU WORE THESE BOOTS AND DIDN'T GET THE RIGHT SIZE, NOW I HAVE TO EAT THESE  OVER $200 BOOTS!!" Obviously my husband went a size wider, after she checks them she toned it down and said oh yes it makes sense to go wider!!! Very Rudeee to begin with!!! if you can't deliver good customer service and refunds or exchanges please don't promote them!

 8 years ago (29-09-2017)

Friendly staff, but not real work wear. Great if you wanna dress like you work for a living. No FRC to speak of.

 8 years ago (22-07-2017)

Lots of boots...  High priced but you can find some sales...  Customer service is fantastic.

 8 years ago (24-07-2017)

Good place to shop for boots andfriendly staff!

 8 years ago (16-09-2017)

Should have just ordered everything online instead of going to the store if they have nothing in stock and have to order everything

 8 years ago (08-10-2017)

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