Boston Store

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Shop & Save On All Your Favorite Designers at Boston Store in Glendale WI. Find great values on clothing and home furnishings including on our exclusive brands.

Address: 5701 N Lydell Ave, Glendale, WI 53217, USA

Phone: (414) 962-6006

Website

State: Wisconsin

City: Glendale

Zip Code: 53217

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews

Terrible customer service. 
Ordered glasses  (optical department was awesome), but they need a direct line so customers can call in.  ALSO make sure someone is there so when a new customer comes in to see why there is a delay in the glasses coming in.  I have wasted so much time just trying to find someone in the store and get transfered when I have called in. I won't even go into the big sigh I got went I called back in and said the jewelry department cannot help me and then they hung up on me.  I regret taking a chance on Boston Store for eyewear.

 7 years ago (14-11-2017)

Great staff that goes out of their way to help customers and are very nice and respectful. I highly recommend this store. If I had to go to a Boston Store I would pick this one over the West Bend location.

 7 years ago (21-08-2017)

This place is an example of a business that should have died a long time ago but is just stubborn. It is so ridiculously overpriced it’s insane. It always takes forever to talk to employee or pay for item. Will never come back, this is for people who like to spend 80$ in a toothbrush!

 7 years ago (19-12-2017)

Love this place. They have good quality clothing that is fashionable and a great selection of shoes. The service is friendly and quick. I also like the houseware department located in the basement.

 8 years ago (05-05-2017)

How they got 3.6 stars or are still in business?? Recently moved in area, visited & decided to open a credit card. Read other posts & agree. A few nice associates, but far too many snooty rude people. They need to test their employees w/fake customers, shopping should be pleasant. Went early to get the quick cash which had many exclusions. Walked around each floor 4+times looking for associates, finally asked for manager & gave her the quick cash back. Told her whats the use of coming here if you have to search for someone to check you out. She said she could help us, but by then, we had enough and just wanted to leave. She said there was nothing she could do about the lack of employees and that upper management is useless in handling issues/staff. There were a lot of staff standing around/chatting, but when i started crossing the store to catch them, they would wander off. On 1 floor there was 1 staff member training another & had cash laid out and couldn't help anyone. On another floor, the one staff member was taking complaints from another customer and had a line. The top floor was completely empty until we caught one guy who called the manager for us. That store is very poorly run!

 9 years ago (05-09-2016)

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