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Braum's Ice Cream & Burger Restaurant

  1. Arkansas
  2. Fort Smith Grocery Or Supermarket

Reviews, get directions and contact details for Braum's Ice Cream & Burger Restaurant

Braum's Ice Cream & Burger Restaurant
Address: 1500 Zero St, Fort Smith, AR 72901, USA
Phone: (479) 646-5920
State: Arkansas
City: Fort Smith
Zip Code: 72901


Opening Hours

Monday: 6:00 AM – 10:45 PM
Tuesday: 6:00 AM – 10:45 PM
Wednesday: 6:00 AM – 10:45 PM
Thursday: 6:00 AM – 10:45 PM
Friday: 6:00 AM – 10:45 PM
Saturday: 6:00 AM – 10:45 PM
Sunday: 6:00 AM – 10:45 PM

Update Info

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Reviews
Went in tonight with a rather large order. 10 burgers, one Sunday, 4 milkshakes. Food and ice cream were delicious! However. The service was non-existent. Mid order the person taking our order turned her back on us. Tracy, who had district manager on tag, made faces and was extremely rude the entire time we were ordering. In an attempt to move the line along they started taking orders from the people behind us. Causing them to run out of one of the ice creams we wanted for a shake. The explanation was that they ordered first, even though we started ordering before them. The majority of the time I saw more employees backs than faces and very few employees seemed happy to be there. Overall a very disappointing night at Braums.
7 years ago (23-03-2018)
Always yummy food from here! Can't wait to go back. Nothing is ever pre-made!
7 years ago (01-05-2018)
Service was great. Wasn't super busy, most were working drive thru, they acknowledged us and said they would be right with us, but you could see they were working for another customer.
7 years ago (09-03-2018)
I screamed for ice cream. Gotta love Braums. Great customer service that starts with a smile and ends with a 😀
7 years ago (02-03-2018)
Could not have been a manager (or an experienced one) in the store last night. Waited 4-5 minutes at the counter to order french fries(with several people walking by & looking at me), then waited another 8 minutes only to be handed warm (not hot, not even crispy) fries. The vanilla shake had a funky taste to it - after we watched 3 people messing with the shake machine for 10+ minutes that all seemed totally clueless). Even waiting 12-13 minutes for warm-ish fries, we still had to wait to get the shakes we ordered at the same time. Poor training, poor customer interaction, and poor food quality. I'll stick to buying milk & other stuff from the market side - that's initially why we went there anyway. There milk IS THE BEST and usually cheaper than grocery store milk...
7 years ago (09-12-2017)
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