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Reviews, get directions and contact details for Briana's Restaurant & Pancake House

Briana's Restaurant & Pancake House
Address: 154 W Northwest Hwy, Palatine, IL 60067, USA
Phone: (847) 485-7744
State: Illinois
City: Palatine
Zip Code: 60067


Opening Hours

Monday: 6:00 AM – 3:00 PM
Tuesday: 6:00 AM – 3:00 PM
Wednesday: 6:00 AM – 3:00 PM
Thursday: 6:00 AM – 3:00 PM
Friday: 6:00 AM – 3:00 PM
Saturday: 6:00 AM – 3:00 PM
Sunday: 6:00 AM – 3:00 PM


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Reviews
Came here for the 1st time with my 6 year old nephew and niece. Had kid menus and were very accommodating in splitting my order so my niece and I could share. We had breakfast food, which was great. I ordered a cobb salad to-go that wasn't impressive so not sure if their lunch stuff is the best but I'll give it another shot when I go back. All in all- it's a lively, bustling, no frills place with large portions and timely service. Thumbs up from us.
7 years ago (08-05-2018)
Terrible experience. Took over 5 minutes to get acknowledged by our waitress, who greeted us with "What do you want?” I ordered a skillet, which was mostly cheese and mushrooms. And we were barated with people filling up coffee every 2-3 minutes. Will not be going back.
7 years ago (28-04-2018)
USED TO BE a great breakfast place. After today I will never go back! Rude, impatient waiter, brought our food - cold rubbery eggs, my husbands whole meal was cold. The meat I ordered was hot -BECAUSE IT WAS BROUGHT OUT WHEN I WAS ALMOST DONE EATING!! Never checked on us. We couldn’t even leave, took forever for our check which he just slide across table without a word. Bad service, bad food & at average $11.00 per plate, they probably won’t be around long
7 years ago (25-02-2018)
This is a horrible place, never go there. My pick-up order was not prepared as per my request and they didn't give anything like butter, syrup and cutlery. When I called back to inform I was just put on hold with no response and I lost my patience and just hung up. No return call so far, bad customer service. They can't expect customer to check every order before picking it up. That's it, I am never going again to this place. Spoiled our Sunday morning brunch :-(
7 years ago (18-03-2018)
This place is outstanding and has completely ruined other breakfast places in the surrounding area for me. Food is excellent, the staff are friendly and attentive. Ignore the bad reviews, those are from crazy people.
7 years ago (31-03-2018)
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