Broadway Auto Sound

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Address: 1814 Broadway St, Vallejo, CA 94589, USA

Phone: (707) 648-0664

Website

State: California

Zip Code: 94589

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Reviews

This place is great. They worked on my boat stereo. The staff is friendly, knowledgeable, and prompt. Most importantly, they didn't try to upsell me (Which most stereo places do)  ended up spending about half of what I was expecting.  The staff seemed happy to be at work. That's a tough find these days.

 8 years ago (24-02-2017)

Awesome service and people. Take great care of your vehicle and quick to know how to get to what th ey do and put interior back together 

 9 years ago (20-12-2016)

Good local helpful business

 8 years ago (16-02-2017)

After buying a stereo and installing it myself, the Bluetooth did not work. I went to several repair stereo  locations in Vallejo, all of whom were helpful, but could not get a response in less than a day. It happened I then passed Broadway with its quite distinctive VIPER painted wall ad. I went in and found the store manager, Ahmed, involved with another customer. He interrupted himself to greet me, and then finished his work with that customer before moving to me. Twice he apologized for the wait. After asking me about my issue, he escorted me at once to my car to examine what was needed. Sensing I was wanting to keep costs down, he immediately explained the alternatives to me. They were using a switch or a relay, and after explaining both got a relay made for me on the spot and charged me half of what the competition wanted to charge. I left after getting a good lecture on how to install the relay. I then discovered I had left my wallet elsewhere. To my amazement, Ahmed suggested I take the relay and come back next day. I left, installed it, and the Bluetooth did not work. It was now 5:40pm. I called Ahmed, who answered and asked if I had the stereo out of the car panel. When I said yes, he invited me over to his business where he fixed both the relay and a host of other incorrect items I had connected up. Not only were his assistants helpful, they were entertaining and fun to hang out with. At 6:10 the job was completed, the Bluetooth works and I had enjoyed not just their company, but got my stereo going. Ahmed at first only accepted a payment for       the relay, but I insisted he take more to compensate for the work he and his staff had done. I was very impressed to say the least.

Here is a man who knows how to take care of customers. Not only can he, and his assistants handle the business at hand, but they make the business fun, as well as very reasonable on cost. No only would I recommend going to his store, I would advise it - as he combines price with performance. His handling of customers is nothing less than charming, and I am completely satisfied with the entire interaction we had. I for one, will be buying a new system for another vehicle next week, and if you read this and act on it, feel free to say Hi! from the English guy to the man himself. I really wish I had saved the six hours work I put into the installation!!
      
 9 years ago (03-03-2016)

Decent work decent price

 8 years ago (11-02-2017)

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