XFINITY Store by Comcast

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Address: 1788 Tuolumne St, Vallejo, CA 94589, USA

Phone: (800) 934-6489

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State: California

Zip Code: 94589

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Reviews

People were nice, but they royally messed up my Xfinity account.  When I moved to CA, I went to the store to transfer my account.  To make a long story short, I went into the store with one account, left with 2 accounts (without knowing it) and was unable to even log into my accounts because my information was input incorrectly.  I repeatedly called Comcast to get these errors corrected over 3 months before I finally cancelled my service.  And after I returned my equipment to this store, Comcast called to inform me that they had not received my equipment.

 8 years ago (16-06-2017)

I just left this store, there was no one on the floor to assist You! The young man at a front desk said he was helping someone, was standing there for 15mins and he had no customer! Meanwhile only 1 person on back desk, 10 customers waiting, me included! But when two customers got into an argument 4 workers came out of the backroom! Get your customers in and out, not when you feel like working the desk! Very disgusted w/ how this store is ran!

 8 years ago (21-07-2017)

This place is very hit or miss. You can get lucky and have no wait, and a friendly person to help you. Or you can wait a half hour to talk to a grumpy service rep. Always get receipt when you turn in equipment. Comcast likes to lose their records that you brought it back. 

 8 years ago (01-06-2017)

I'm here, it's 6:47pm they are closed can someone explain this Like who closes early on Wednesday may 24, 2017 6:47 pm closed early 

 8 years ago (25-05-2017)

Great employees good customer service.

 8 years ago (21-06-2017)

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XFINITY Store by Comcast

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