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Brooks Electric Company, Inc.

  1. South Norfolk
  2. Norfork Electrician

Reviews, get directions and contact details for Brooks Electric Company, Inc.

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The mission of Brooks Electric Company, Inc. is to provide quality service with the most cost effective services possible.

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The mission of Brooks Electric Company, Inc. is to provide quality service with the most cost effective services possible.

Address: 811 Industrial Ave Ste 102, Chesapeake, VA 23324, USA
Phone: (757) 545-8471
moc.loa@cirtceleskoorb
State: Virginia
Zip Code: 23324


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Reviews
I don't want to give an entirely bad review for this company, but DO NOT HIRE THEM FOR HVAC WORK! We hired Brooks for a job to replace our AC unit and move the heating/cooling system from the downstairs utility closet to our attic. They said they would have the job done in one day. The first target they missed was that it took them 3 days to do the install, which was no big deal in my opinion. But after about a week the AC unit froze over and they had to come out to adjust the unit. I thought that was the end, but they had to come out a few days after that because the unit froze AGAIN. This was in July, so it was definitely an inconvenience. After they got that fixed, we didn't have any issues for a few months. However when it started getting cold outside, we tried to turn on the heat, only to discover that was not working. I went up to have a look at the unit and found that the unit was coming on, just no flame. I also found a large amount of debris (wires, pvc pipe, screws, nails, etc) that they had left behind when they did the initial installation. I called up Brooks, asked them to check out the heater and to clean up the all garbage they left behind. The tech came out the next day and told me that the circuit board on the heater had gone bad. He told me that he would call me back later that day and let me know how long it would take to get the part. I said that was fine and asked him if he had cleared out all the debris and he said he had. Brooks never called me back. I called another company to take a look at the situation. The guy from the other company took 20 minutes to find the problem - the ground wire had not been attached to the heater. The heat works fine now. I also saw that Brooks had not cleaned up their garbage, which I collected and put into a box for them to collect at their convenience. Brooks may be good at some things, but HVAC work is not one of them.
15 years ago (22-10-2010)
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