Brookside Equipment Sales Inc.

Reviews, get directions and contact details for Brookside Equipment Sales Inc.

Address: 19003 I-45, Spring, TX 77388, USA

Phone: (281) 353-0204

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State: Texas

Zip Code: 77388

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Reviews

So I have a 2305 Tractor. Called the spring store and they said it would be the week after next before they could pick it up. about that amount of time they came and got it and after getting it back said it would be another week before it was looked at, after that week they said another week and a half. Finally I told them to bring it back and not to touch it I was fed up the  endless delays just to take a look at it. They called that Monday and supposedly had looked at it on Friday. The tractor needed a fuel injection pump and 5000. yes 5000 dollars would fix it. Possibly a rebuilt pump option but they did not know. Again they were told to bring the tractor back. After some e mails they decided to not charge me for diagnostic and would have it back by the next Friday. They did bring it that Friday. I pulled off the hood and checked it out finding a fuel smelling sweet not like good diesel. I drained the tank put in fresh fuel and the tractor started and runs perfect. 
Brand new this was a 12,000 tractor package that included the tractor, front end loader, bush hog, box blade, post hold digger and the 16 ft trailer. Who pay 5000 for repairs on a piece of the package costing 12,000. Only to find out it  just needed new fuel.  I am super mad at this dealership and John Deere as there is basically no options on any website to make a complaint. The rep for Brookside was sorry and this was a great location for service.  Not for me it wasnt

 9 years ago (28-10-2016)

I have been dealing & working with Brookside Equipment in Spring for 11 & 1/2 years. I stand behind John Deere Equipment & Brookside  Equipment sales John Deere and their service department headed by Brian Sauer is second to none. I use them for my company business and they are very trustworthy and they do a great job fixing the equipment that we brake. Of course there are plenty of places that i could take our equipment to get serviced, but I know that Spring Brookside will do the job right. DS - Operations Mgr. Cynthia Woods Mitchell Pavilion.

 9 years ago (04-11-2016)

Brookside (Spring, TX) is our ONLY choice for John Deere equipment!  The service department, not only repairs our equipment, but they care.  We own two companies. Their dedication to making sure our equipment is in tip top condition, is second to none.  Brian and Scott call with questions and recommendations when necessary and they always get our machines back in service on the turn of a dime.  As a business owner, this gives me great piece of mind knowing that we can trust Brookside with all of our golf and landscape equipment needs.

Mandie L. Price, CFO
Graham Golf, LLC & Price Wagener Services, LLC

 9 years ago (14-11-2016)

They have some really nice grown boy toys here 

 8 years ago (13-04-2017)

Definitely geared more toward the professional rather than the homeowner. I found both the service and parts people extremely helpful with helping me keep my machine running. I bought the lawn tractor second hand from a man who refurbishes used equipment, so my tractor has a mix of parts on it. The parts staff has helped me get the correct parts, even going so far as to look up the interchanges that the man I bought it from had made. Furthermore, their prices on JD factory parts are substantially less than on the JDParts website.

I will continue to use these folks. I must admit that their hours (especially the winter hours) are, at best, inconvenient. However, the caliber of support I have received overshadows this.

 10 years ago (09-10-2015)

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Brookside Equipment Sales Inc.

Reviews, get directions and contact details for Brookside Equipment Sales Inc.

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