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Reviews, get directions and contact details for Budget Car Rental

Story

Budget Car Rental Missoula operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Address: 5225 Highway 10 West, Johnson Bell Field, Missoula, MT 59808, USA
Phone: (406) 543-7001
State: MT
Zip Code: 59808


Opening Hours

Monday: 7:00 AM – 12:30 AM
Tuesday: 7:00 AM – 12:30 AM
Wednesday: 7:00 AM – 12:30 AM
Thursday: 7:00 AM – 12:30 AM
Friday: 7:00 AM – 12:30 AM
Saturday: 7:00 AM – 12:30 AM
Sunday: 7:00 AM – 12:30 AM


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Reviews
As others said. Shady practices. Do not care about the customers, do not follow procedures like other branches. Lazy and will play snap chat rather than help customers. AVOID
8 years ago (07-01-2018)
Another reviewer mentioned shady practices at this branch (Missoula) and I wish I had read that review before booking. I received the same line that because they are a franchise they do not follow the policies of "corporate." Although I had already paid in full and received no notice of such an arrangement from budget at *any* point. Because I had booked through usaa to waive an under 25 fee, and they refused to waive that fee when I arrived (they claimed I needed active duty service papers, which is not true by their or usaa policy). They basically made me unable to rent a car at all, as i had made all my plans with what I thought was the reaosnable assumption Budget would honor Budget's own policies. I would hesitate to do business with Budget at this location. Actually, do not rent from here at all, it was a nightmare.
8 years ago (04-08-2017)
Great experience, staff and car was amazing
8 years ago (31-12-2017)
Very shady business practices at the Missoula location. They are a licensee/franchise so they don't reflect the policies of the Budget parent company. We were billed for prepaid gas and they conveniently charged the full price, not the promotional weekly rate. I will be hesitant to rent from them again. Couldn't give 0 stars.
9 years ago (12-11-2016)
I'd rent from Budget over and over again. The customer service in Missoula was top notch and the car was clean and new. Way to go!
9 years ago (22-04-2016)
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