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Reviews, get directions and contact details for Budget Car Rental

Budget Car Rental

Story

Budget Car and Truck Rental Washington operates one of the best-known car rental brands and leading truck rental companies in the US and CA, serving the consumer and light commercial sectors. Key Drop-Off available at this location.

Address: 5911 Blair Rd NW, Washington, DC 20011, USA
Phone: (202) 882-1470
State: District of Columbia
City: Washington
Zip Code: 20011


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 8:00 AM – 4:00 PM

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Reviews
Not only did they have the best rate in the DC area, but the service was fast and friendly. The location is convenient, being just 15 min walk from the Ft Totten metro. Moreover, the office, which I assume used to be a bank, has a vault that the staff will let you explore as an added bonus. If only all car rental operations could be this good!
7 years ago (09-04-2018)
Was in town for my family this weekend and had a 3-day rental with Budget. I picked up my rental slightly early, at 2:11pm instead of 2:30. When I returned my car three days later, well within the specified "grace period", I was charged for an additional hour because Budget, without my knowledge or consent - and without being reflected on my agreement printed at the time of pickup, which still listed the return time as 2:30pm at the rate I had prepaid - had changed my "expected" return time to 2:11pm resulting in an additional (incredible) hourly charge of over $30. I have initiated a dispute with my credit card company for the amount and will be filing a complaint with the Office of Consumer Protection in DC. How can you adjust a rental period without informing the consumer or having the adjustment reflected in their printed contract? I have rented with Budget multiple times including for multi-state moves in the past, but this will be my last rental from them after this shockingly consumer-unfriendly behavior.
7 years ago (29-03-2018)
Have rented here a number of times. Has been an easy process. Great vehicles offered. "Budget" friendly. Will continue to book with this particular location.
7 years ago (26-03-2018)
Amazing customer service. I rented an SUV for a week while my vehicle was being repaired, and the owner went out of his way to make it easy for me. To begin, when I needed to renew my reservation at the last minute, the process was quick and easy. When I running a few minutes late to return the vehicle because traffic was heavy, he didn't charge me. Also, I left a shopping bag in the car and he made sure I got it back. Overall, I had a pleasant experience and wouldn't rent a car from anywhere else :)
8 years ago (30-11-2017)
Great service. Could be a little cleaner -restrooms, furnishings, etc., but good service
7 years ago (23-04-2018)
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