Budget Car Rental

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Budget Car and Truck Rental New Haven operates one of the best-known car rental brands and leading truck rental companies in the US and CA, serving the consumer and light commercial sectors. Key Drop-Off available at this location.

Address: 155 Burr Street, Tweed Airport, New Haven, CT 06512, USA

Phone: (203) 468-5704

Website

State: Connecticut

City: New Haven

Zip Code: 06512

Opening Hours

Monday: 10:00 AM – 10:30 PM
Tuesday: 10:00 AM – 10:30 PM
Wednesday: 10:00 AM – 10:30 PM
Thursday: 10:00 AM – 10:30 PM
Friday: 10:00 AM – 10:30 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 10:30 PM

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Reviews

I was charged for two days after returning the car in 24 hours. I was told if it were back by 830 am (as I picked it up earlier than expected, at 830 rather than 10) that I would be charged for one day.

 7 years ago (09-12-2017)

Even one star they didn't deserve it. Bad attitude and rude customer representative. Be aware of Avis and Budget because they are same epresentatives.

 7 years ago (21-08-2017)

Picked up the car from Hartford but had to change the drop off location to Tweed which added a $200 dollar fee. No dropbox for keys at airport. Rude customer support. 

 8 years ago (08-05-2017)

Convenient car rental, but be aware of airport fees. Probably won't find out until it's too late.

 8 years ago (30-10-2016)

Absolutely terrible experience at the hands of a dishonest office. 

I returned a car to Tweed airport that I had picked up the night before in Hartford.  I called the Tweed New Haven Budget office to check that it would be ok to drop off at their location, which I was told was fine. After dropping off and handing over the rental agreement, Tina informed me that there would be a $200 charge for dropping off at a different location than picked up. That seemed outrageous, so I said never mind, I'll make the 1 hour drive and drop off in Hartford. Tina replied with an almost pleased tone that it was "too late," she had already run the check-in and there was nothing she could do. Despite my pleas for a common sense solution for one of their customers, she continued with a "whadaya want me ta do" attitude. Now ensues the fight with customer service. So, my 16 hour rental cost $340. 

Will never use Budget again (also owns Avis), 

 11 years ago (23-06-2014)

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