Budget Car Rental

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Budget Car and Truck Rental Dewey Beach operates one of the best-known car rental brands and leading truck rental companies in the US and CA, serving the consumer and light commercial sectors. Key Drop-Off available at this location.

Address: 19563 Coastal Hwy a, Rehoboth Beach, DE 19971, USA

Phone: (302) 227-3041

Website

State: Delaware

City: Rehoboth Beach

Zip Code: 19971

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: 9:00 AM – 1:00 PM

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Reviews

Jim who works here is absolutely wonderful! He was so helpful, and adds in a nice dose of humor to what can be a stressful situation. This man needs a raise!

 7 years ago (08-01-2018)

Very poor customer service.Was allowed to make a reservation on line but was told they did not have a vehicle for me unless I was willing to upgrade and pay more than double the price to obtain what they had available on the lot.

 7 years ago (06-02-2018)

I tried to call and talk to the location in Rehoboth Beach, DE and no one answers the phone. It is always forwarded to the national call center. There is a typo on their website that reads the following: "	If you need to cancel 24 hours prior to the scheduled pick-up time, we will refund the full prepaid amount, less a $50.00 USD processing fee. If you do not cancel your reservation within 24 hours of the scheduled pick-up time or if you fail to rent the car, a refund of the full prepaid amount, less a fee of $0.00 USD, will be charged." As you can see this is definitely incorrect, but the call center told me there is a $150 charge if you don't cancel within the 24 hour time period or if you fail to pick up at all. I need to cancel, but I really wanted to speak to someone first that is local at the location in Rehoboth. This is why I usually use Enterprise or Hertz...I at least have someone answer the phone and they don't keep my money if I cancel with enough notice. I feel that two weeks notice is adequate.

 8 years ago (24-08-2017)

There was no car to rent when we arrived. They said it must have been a mistake with the kayak website. Regardless, the manager was rude and interrupted me. I would not recommend a location that has such poor customer service. 

 8 years ago (21-08-2017)

Worst experience ever, they took our reservation we arrive and they have no cars available. And everywhere else is closed. If I could give 0 stars I would.

 8 years ago (16-09-2017)

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