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Reviews, get directions and contact details for Budget Truck Rental

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Budget Truck Rental Charlotte operates a leading truck rental company in the US, serving both the consumer and light commercial sectors. We operate 2,000 locations throughout the US.

Address: 6721 E Independence Blvd, Charlotte, NC 28212, USA
Phone: (704) 567-6202
State: North Carolina
Zip Code: 28212


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Reviews
Reserved Truck 2 weeks early. Moving day comes and they don't have a truck. Wanted to send me to budget in another state to pick up an alternate truck. Horrible customer service and horrible experience. Ended up calling U-Haul right on moving day and they were immediately able to accommodate me and for less money
8 years ago (30-06-2017)
- 15 stars. This place doesn't deserve 0. The most disrespectful, hostile, incompetent staff I have EVER encountered. Dante is a disrespectful nightmare. He tried to start a fight with my Dad in the store. They take advantage of you and tell you untrue information about the rental to make more money. They charged me double the rental cost for insurance I never needed. I will be calling corporate to report this. DO NOT RENT FROM HERE!
8 years ago (17-06-2017)
Awful location. Wish I could give zero stars. Incredibly rude and unprofessional staff refused to tell us their names. Save the headache and shop elsewhere
8 years ago (17-06-2017)
After receiving two emails with details about the truck I rented, this location said they didn't have the truck I reserved. They also lied about the insurance required and gave me a smaller truck for a higher price. Absolutely fraudulent. Avoid at all costs. Everyone in the store was dealing with a similar issue.
9 years ago (02-07-2016)
After numerous phone calls to ensure they had a truck, we went for pick up and no truck!!! The guys in the office did not care!!!no truck in Charlotte. No way would I ever call budget again. When I expressed dismay, they laughed at me. Not good for Aarp to condone this or anyone else.
9 years ago (23-07-2016)
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