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Burlington Trailways

  1. Iowa
  2. Iowa Bus Station

Reviews, get directions and contact details for Burlington Trailways

Burlington Trailways
Address: 1501 2nd Ave, Des Moines, IA 50314, USA
Phone: (515) 243-0577
State: Iowa
Zip Code: 50314


Opening Hours

Monday: 3:45 AM – 11:59 PM
Tuesday: 3:45 AM – 11:59 PM
Wednesday: 3:45 AM – 11:59 PM
Thursday: 3:45 AM – 11:59 PM
Friday: 3:45 AM – 11:59 PM
Saturday: 3:45 AM – 11:59 PM
Sunday: 3:45 AM – 11:59 PM

Update Info

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Reviews
If you regularly travel by bus, then you know not to expect top-notch amenities. You certainly will not find them at the Burlington Trailways station in Des Moines. However, there are all the necessary facilities here, and the staff were very helpful when I boarded at this location. Bus travel is a great way to get around without spending a fortune, but the stations often are not places you want to spend a large amount of time.
8 years ago (18-01-2018)
Had a TERRIBLE trip in early November. I will never take the bus again. No one knew any reliable information, there were disruptive and horrible passengers and drivers and station attendants.The driver on the last leg screamed and yelled at everyone, including a woman traveling alone. She must have been terrified -it was totally uncalled-for. I wish I had the presence of mind to record video.
8 years ago (16-12-2017)
Ticket agent was very helpful. Driver, Mark, was courteous and professional and made the trip to and from Chicago a smooth one.
8 years ago (24-11-2017)
Read some reviews before taking a ride from Des Moines to Chicago. What a mistake to read them. I won't lie, I got pretty scared that it would be a terrible ride. Staff was extremely friendly and helpful, same for the bus driver, he was very kind. We left 10 minutes late but came to Chicago on time even though there was a traffic jam. I highly recommend using this company. (Route Des Moines - Chicago, 11:10pm, 11th September.
8 years ago (13-09-2017)
The terminal has gone through a remodeling. Nice terminal. CLEAN TERMINAL! Not many I've seen across country that are kept up on this. Small Terminal. No covering for buses as they approach outside. It can be a bit chaotic during the rush periods. Otherwise, the staff in the terminal are friendly. I see the hours are from 4am to 1130p, closing when the last bus scheduled. I guess since there are no overnight buses, no need to stay open.
8 years ago (28-04-2017)
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