Cakes By Ruthie

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About

Extraordinary Cakes for Every Occasion

Address: 7030 Charleston Shores Blvd, Lake Worth, FL 33467, USA

Phone: (561) 460-6306

Website

moc.liamg@esuohekacavid

State: Florida

Zip Code: 33467

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Reviews

This is the place to go for outstanding, custom cakes in the Lake Worth area.  They did an absolutely amazing job on my daughter's Bat Mitzvah cake.  It was a unique design that incorporated all of her special interests.  And the cake was delicious too!  Everyone at our party raved about it.  Plus, the owners were super-friendly and easy to work with. I will definitely use them again!

 11 years ago (07-06-2015)

WARNING: DO NOT GO HERE. I came in for a cake tasting more than a month ago and Ruthie was excellent. There was a set price given to me and I confirmed my wedding date. I was so excited to work with such a lovely team.  Within the past month I was warned about the new owner by several people. I called just to confirm what flavors I had chosen so I could put it on my dinner menus. The owner (a man) answered me and was telling me all different prices than the originals and was SO RUDE the entire time (if the prices change, fine. Explain to me the transitions the business is going through but NICELY.) . I politely asked to speak to Ruthie and he told me " No, I am the owner now so I am in charge, what I say goes. You can't speak to Ruthie, if you have something to say to her it goes through me." Horrible customer service. I told them to please cancel my order and called the venue since they are the ones that recommended me to Ruthie. They told me that they've been partners with them for years and never had a problem until the new owner came into the picture and they have gotten more than just my call about the bad service. I'm not the person that says "the customer is always right" because the customer is not always right, maybe the prices did change (which they shouldn't have if I came in before the business transition but that's not what this is about)... what business owner speaks to their paying customers that way?! and wedding cakes are not cheap!! I have never experienced such bad customer service. Again, Ruthie and the other lady that work there were excellent and such a joy to work with but I will never be giving that owner my business.  

 12 years ago (11-09-2014)

They nailed my baby shower cake. The owners were easy to work with, had my tasting ready when I arrived and were knowledgeable about what would work for what I wanted. The decorator absolutely blew my expectations out of the water.  Will be coming back here for my wedding cake.

 12 years ago (30-03-2015)

They steal photos of other peoples work and claim it as their own! Seriously google birthday cakes and or birthday cakes and you will fine several of the same cake pictures 

 11 years ago (19-01-2016)

This place is fantastic the new owners really helped make this place where  it is today they were a pleasure to work with i cant wait to do business with them again i had the cake again and the flavors were amazing this place is a wonderful place to get you cake for your special event I've never had or heard of any issues Marian and Steven the new owners really helped make our cake by helping design it for a really good place.I thought it was gonna be so difficult but it ended up being so easy.

 12 years ago (29-01-2015)

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