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California Veterinary Specialists

  1. California
  2. Ontario Veterinary Care
  3. California Veterinary Care

Reviews, get directions and contact details for California Veterinary Specialists

Address: 2409 S Vineyard Ave, Ontario, CA 91761, USA
Phone: (909) 947-3600
State: California
City: Ontario
Zip Code: 91761


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
The nicest animal hospital I have been to. However, their services certainly don't come cheap. Make sure you know what you're paying for, and ask for a cost breakdown. We were almost charged $800 because of a "clerical error" but we got it fixed. Very nice people, just watch your wallet.
7 years ago (25-02-2018)
Just be careful when deciding treatment for your pet, don't do it emotionally or they will have you. One of our dogs was not eating for a few days, we brought her to our regular vet, La Verne Animal Hospital, (they are great). They recommended a blood test that they could not do right away and recommended that we go to California Veterinary Specialist. La Verne Animal Hospital called ahead and told them the test that our dog needed and sent us with the blood and urine sample already drawn. When we got there the vet examined our dog, at least we think he did, he didn't in our presence. When he came to see us he asked a few questions and came up with a treatment plan. One plan was over $4,000 with a 3 day hospital stay and the other was $1200 to $1300, just to get started to try and figure out what was wrong, most likely leading to the $4,000 plan. He did not offer to do the blood test that our vet recommended first to see what that showed. He said that if we did nothing our dog would likely die in the next week. After careful consideration by my wife and myself, something didn't seem right. We decided to take our dog home. We called our vet back to let her know what happened, she was not happy that they didn't even do the blood test. She said she would order the blood test and send it out right away. She called us Saturday morning to let us know that she thinks our dog most likely ingested rat poison and started her on a treatment plan. A second test result came in Sunday and she called us Sunday to let us know the results. A week later our dog is doing great on on her way to a full recovery. We are just thankful to La Verne Animal Hospital for helping us. I've heard great thinks about California Veterinary Specialists, just be careful. Consider a second opinion before deciding on a treatment plan, don't just take their word for it. The vet we saw was very young and inexperienced.
8 years ago (10-09-2017)
One of their vets performed TPLO surgery on my 10-year-old girl. Now it's 8 months later & she's having problems & cannot put weight on the leg at all. Was it because of him? I don't know. He was really nice. He said he'd done the surgery many times. All I know is, now my dog can't walk without limping, much more than before the surgery, and literally everything else about this place is awful as well. If you are used to being involved in your pet's care, forget it. They whisk the animal out of the room & perform all exams elsewhere while you wait. When I went for one post-op checkup, I SPECIFICALLY requested that I be present for her exam and was completely ignored. They performed the exam without me. After the initial exam, which I didn't get to witness, I was told she did in fact have a CCL tear, but I've wondered many times if this isn't the reason they do the exams without you there -- they can basically say anything they like. My questions were answered & options explained, & TPLO surgery seemed to be the only choice. Now come the problems. A vet tech then comes into the room with what amounts to a number written on a piece of paper. Nothing is broken out or itemized. Just a total, which you are told includes "everything." It's only after you've paid the bill that you find out you were charged $40 for an e-collar we never used but could get on amazon for 15 bucks, or that you were charged $150 for medication, the generic for which I got at Costco for $32, or $75 for a sling that we never used but I had no choice about, or $200 for ONE fentanyl patch, for which price you can get 10 patches at any pharmacy. At the aforementioned postop check, we got Dr. Bissonette, who I have to say is more full of himself than any physician, human or animal, I've ever met. He is the one who did the exam without me & at one point during the conversation, while he was explaining the restrictions I should put on her activity, he says "we don't want to have to reoperate," even though the surgery is so "fun" to perform & "really good for my bank account." No, I'm not kidding. So I said I guess it is, considering I paid 40 bucks for an e-collar. Which made him look vaguely sheepish, not much more. He then proceeded to over-prescribe pain meds, which made her sick & dehydrated. Which brings me to my next point. The "everything" that is included in the magic number did not include even a single session of physical therapy or even instruction on how to manage postop rehab. You are given lots of restrictions, told everything possible about what *not* to do, but not told one thing about what you *should* do. So now my dog has a terribly weak leg & is limping worse than before the surgery. Deconditioning? Nerve damage? I'm working on finding out. Her limp is getting worse & worse & at this point, as I mentioned, is worse than it ever was when she had her supposed partial CCL rupture. I saw the 2-month x-rays and was told they looked fine. I was given the impression that this would all take care of itself & not even told things to watch out for and am reduced to power-surfing Youtube for instructions. I've been doing our own home exercise program & am looking for a physical therapist. Overall, I would *never* go to this place for anything, ever again.
7 years ago (05-03-2018)
So disappointed. I found a emancipated cat at my job. I went to 7-11 and got him some electrolyte and can food. He seemed glad to have something. I text my friend who does rescue and she shared on FB but no help was available. By the end of my 8 hour shift I could see he was ready to cross the Rainbow Bridge. I told him that he wasn't there alone and that my family would be waiting for him on the other side. He passed away. Having 7 cats at home I couldn't take him. The nearest 24 hr with good reviews was Ca Vet. Unbeknownst to me I would be charged $88 to take "Wall-e". That was my whole shifts pay and I let Wall-e know for a few hours that he was loved. I think Ca Vet could have helped handled the matter less greedy. Thanks a lot. On my way out of their lot was cat and a tiny kitten sitting in the middle of the road. I had to get out if my truck and shoo them away. I would have grabbed the kitten but he ran off. Besides I have 7 already I don't need anymore. Are their lots of strays running around your property?
8 years ago (26-11-2017)
KILLERS! I was there THREE TIMES in ONE WEEK and they are clueless...transport my baby to Ontario CVS..DEAD the next day due to the Dr negligence causing a pulmonary embolism sending my boy into respiratory arrest. My baby was only 4 years old!!! I should have learned my lesson on 12-12-12 when my 2 year old poodle under the same service went into cardiac arrest and died! I went to you because you are an EMERGENCY service and SPECIALTY hospital! WHY in a seven day span did I have to come back three times and have no answer? First it was a neck strain, then you said same thing two days later after I said he was in PAIN and breathing at 85/min. THEN four days later you say probably a disc issue and I needed this special MRI in Ontario. You made me wait yet another day only to tell me he can’t have an MRI. You did a procedure WITHOUT MY CONSENT and killed my sweet boy! You know what you did Yenlie Zingale..an INEXPERIENCED VET...I hope you live with this for the rest of your misersable life. No compassion...we are just $$$ to them and they don’t care. You know we love our pets and you try to capitalize on it! If I could leave a ZERO I would. You don’t even deserve a one!
7 years ago (01-02-2018)
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