Capitol City Buick GMC

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Address: 1162 US Rte 2, Berlin, VT 05602, USA

Phone: (802) 778-0546

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State: Vermont

Zip Code: 05602

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Reviews

Received a call indicating they wanted to buy my 2015 vehicle back towards a 2017.  Arranged for an appraisal to be done while it was there for regular service however when I went to pick it up and meet with the sales staff, no one had looked at the vehicle and they seemed not to know why I was there.  Continued anyway and began to work towards a new vehicle.  Filled out our paperwork and then overheard the entire sales staff standing around the manager's desk discussing our personal information from across the room while they all ate Wendy's!  Definitely not comfortable having our information discussed openly.  Would not recommend this dealership to anyone.

 7 years ago (19-09-2017)

Joseph, the sales person was very knowledgable and worked with us to make a great deal.  We had shopped two other dealers and they could not match it.  We were treated with kindness and respect.

 7 years ago (10-10-2017)

Honestly the worst experience I've had so far at a dealership. The sales representative's I had were super pushy and don't even give you a chance to talk. The guy I had didnt even listen to what I had to say as well. The guy had me do everything ass backwords he had me go thru all the paperwork before we even looked at trucks. And then after they try choosing a truck for me and show me two junk trucks I finally told them I would like to start looking at there inventory so we stop wasting time with the junk trucks. Then we go inside and the manager still didnt give me a chance to find the truck I wanted, he still was choosing trucks for me. So the last truck I look at I ended up liking. So we get to the prices of the truck I want and the value of my trade in, they give me the value of my trade in and then i told them that the truck they were trying to sell me was to much, then they lowered the price of the truck then changed the value of my truck by more then 90% difference. They play headgames and mind f you to the point then basicallyy make you sign the papers. But good thing I didn't sign....thats crazy!! Glad I saved my money and can spend it elsewhere.

 7 years ago (02-12-2017)

I am thankful to Joe and Travis for helping me find a car I love and at an unbelievable price. I couldn't be happier with the car or service. Thanks!

 7 years ago (31-08-2017)

I always get great service work here on my pick up.

 7 years ago (30-11-2017)

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