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Reviews, get directions and contact details for Car Pros Volkswagen of San Bernardino

Car Pros Volkswagen of San Bernardino

About

Our goal is to provide every customer an exceptional automotive experience, whether you come to us for a new VW, a pre-owned vehicle, parts or service.

Address: 2705, 1600 Cam Real, San Bernardino, CA 92408, USA
Phone: (909) 380-8030
moc.bswv@serazacs
State: California
City: San Bernardino
Zip Code: 92408


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 9:00 PM


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Reviews
Had a great experience. Luis, Franky and Manny were all great! They were able to get my wife out of a high interest, used 2013 vw beetle loan and got her into a 2018 Tiguan lease. Gave us a great trade in price on the beetle as well. We showed up a little after 8pm and they made the deal after closing time too. We had to go back a few days later and sign some more papers. They filled up our tank again!!!! They really took care of us.
7 years ago (27-01-2018)
Good Customer service isn't a thing here. I went in to get a synthetic oil change and used a $25 off any service that Volkswagen sent me, and Jorge at service department told me they wouldn't take the discount card because volkswagen doesn't do that. He literally tried to speak for Volkswagen as a whole. This literally happened within 30 seconds before pushing me aside to this other lady making a appointments. Really man us the volkswagen owners as customers make your check without us you wouldn't have a job. Some people pick the wrong field. Even though I live 1 mile away from them I'll be taking my car to Ontario Volkswagen they cared about their customers. They also conducted and A/C service and after taking my money I went home and realized that the air filter cover was gone I took it back and Jorge told me straight out that the wind took it and it was my fault that it was missing. Those people never take responsibility for anything they do. They should all be fired and replaced with well trained professionals. The following day Mark the service manager called me to offer me a free oil change and when I declined his offer and told him that they were full of excuses he yelled at me through the phone. Outstanding way to talk to customers Mark hopefully your boss and corporate won't treat me like you did.
7 years ago (09-01-2018)
The parts advisors are super knowledgeable, friendly, and efficient - they can help you find any part you need as quickly as possible and also with prompt delivery. Great VW parts selection.
7 years ago (21-03-2018)
I have a 2006 gli turbo vw and some parts are cheaper here they are nice and honest
7 years ago (10-04-2018)
The Service Department is Excellent. They make you feel at home and take genuine interest in your vehicle.
7 years ago (23-02-2018)
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