Carl's Jr.

Reviews, get directions and contact details for Carl's Jr.

Address: 2560 Rio Mesa Trail, Cottonwood, AZ 86326, USA

Phone: (928) 634-5338

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State: Arizona

Zip Code: 86326

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Reviews

One stars..
Girl taken orders was rude..what the heck no green burritos...that was the whole reason I went there...then asked about hamburger with mushrooms..she told me to go to McDonald's for that. Then the front door was locked keeping customers from coming in..she walked over & checked it didn't do anything about it and said oh well..this is the worse run business ever........

 7 years ago (17-10-2017)

The food is good but service there sucks. My family had gone inside to eat and stood around for over 5 minutes before anyone took our order and we were the only ones waiting to order. Drive thru had 1 car when we went in and I never saw the lady take any more orders while we waited so I knew it wasn't busy  Also, employees need to practice better hygiene when in the work place. I saw 2 employees come back in from smoke breaks and go straight to work and not wash their hands.

 7 years ago (15-10-2017)

Very very slow, very stressed, very understaffed, and they are very frustrated by it. The food just wasn't good, you could tell they were struggling and trying the best they could so I don't want anybody to think the staff sucks because that one visit didn't indicate that to me. Perhaps management issues preventing adequate staffing? I don't know what the reason was today, but I do know even the pretty blonde busting her ass at the drive thru isn't enough for me to go back there until they location gets enough employees to operate correctly.

 7 years ago (16-10-2017)

The food was good, but not very warm.
Took over 20 minutes from when we ordered. 
This used to be a pretty good burger place. Needs help and maybe better management.

 8 years ago (30-07-2017)

Arrived at Carl's Jr around 1015pm and no one acknowledged me at the order sign. Thinking it was malfunctioning I drive around to the pick-up window. There was a car in front of me, and it drive away without getting any food. I pull up, was told it was time for shift change, give them two minutes. Two minutes, then five minutes. Ten minutes go by and no one has taken my order yet. I honked, no response. Honked again, no reply. Saw at least three employees in the, not one of them would even make eye contact with me. Honked a third time and left. The car behind me left too. I've been to that location several times at a similar time of night and have never experienced that before. Makes me wonder how many customers they lost altogether tonight.

 7 years ago (01-10-2017)

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