CarMax

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CarMax is the nation's largest used car retailer. Choose from nearly 50,000 CarMax Quality Certified vehicles all at low, no-haggle prices.

Address: 12715 Lyndon B Johnson Fwy, Garland, TX 75041, USA

Phone: (972) 864-8845

Website

State: Texas

Zip Code: 75041

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: Closed

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Reviews

Almost all my family has purchased a car from CarMax. I had seen commercials on TV. So I went to them thinking there's no way I could get a car with my credit but I did. Andy made me feel at easy with the whole process. He gave it to me straight but also didn't pressure me into a car unless I absolutely loved it. I'm so happy with my car.

 9 years ago (09-01-2018)

Our last three vehicles have come from GarMax in Garland. The experience has always been great - absolutely the best way to buy a car. We highly recommend CarMax to all of our friends and family who are looking to purchase new or used vehicles.

 9 years ago (28-01-2018)

I purchased a used car from Carmax and my first time experience was great.  Less then 30 minutes to get approved.  And the time to get the car and sign the papers took 1 hour and 30 minutes and the reason for the hang up was them getting the car washed.  I enjoyed my experience and I will return again in the future.

 9 years ago (17-01-2018)

I worked with Radarius here. I had a great experience test driving cars with him. He was very laid back and kind. I ultimately went with a different dealership that had a lower price on the same model I drove at car max. I love how pressure free car max is. Sometimes their prices are a tiny bit higher but it's a no haggle price and a stress free experience so there is something to be said about that. Would highly recommend working with Radarius !

 9 years ago (21-01-2018)

I debated the 4 star to the 3 star but truthfully the service was great. Denise was fantastic and a great help. My 3 star rating more goes to the car itself and more to the point the "standard" allowed for them to drive off the lot. To my own fault I didn't inspect the tires and my front two the outside edges are clearly bald. I called and spoke to Denise and she referred me to the service manager or person whomever. I brought it by the next day and she(service manager) did a test stating that their standards are 2x the state requirements....which is fine. The centers are within the limits and "one inch from the side" was within the limits which is only where they are required to measure. 

I'm fine with your "standards" but at some point where do you go 'these tires are clearly bald on the edges and should be changed out' just as a gesture of good customer service? I wasn't concerned there was little tread or low, they were bald as in smoothed out. I wasn't asking for 4 new tires, heck I would have even paid mount and balance. I would have even understood saying the policies were what they were but you would be happy to get it in and rotate them to the back to get a little more out of them. Instead I was told to go get them rotated somewhere. A car I had 4 days I needed to go get a service done on it already and that doesn't spark any kind of customer care light bulb in anyone? 

Overall I like the car, got a reasonable price and again Denise was fantastic. Just buyer beware and inspect everything before you accept your keys cause once you sign on the dotted line you're not a valued customer.

 9 years ago (09-08-2017)

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