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Cascades Restaurant

  1. Colorado
  2. Estes Park Cafe

Reviews, get directions and contact details for Cascades Restaurant

Address: 333 E Wonderview Avenue, Suite1, Estes Park, CO 80517, USA
Phone: (970) 577-4001
State: Colorado
Zip Code: 80517


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Reviews
Wow. This was a horrible dining experience. We waited almost an hour for our food to arrive, and that was after we asked our server AND the manager to check on our order. Our food finally came out and out of 8 dishes only 2 were edible. We asked for well-done burgers for the kids and they all came out medium rare, even after sending one back it still came back undercooked. The $12 salads are just a handful of bagged lettuce (and canned pears). After multiple complaints to the managers we were only offered a comped dessert (which we didn't take). We just wanted to leave. They comped 2 of the 4 undercooked burgers and we ended up paying $99 for meals we didn't eat. The management actually was defending the service and chef. We will NEVER come back here and NEVER recommend this restaurant to anyone. Very disappointed in the managements lack of care about the horrible service and food.
8 years ago (13-06-2017)
Top notch place. Our waitress was attentive, the food was prepared perfectly. Expect to pay at least $60 a plate. They serve fresh warm bread to each table. We ordered the artichoke dip to start and steaks for our entrees. Not only was the food excellent but each dish was presented on appropriate dishes. The place setting at the table was some what formal, which was a breathe of fresh air compared to other local options. The wait staff doesn't read the utensil etiquette on your plate but that's not really a big deal. All the staff was friendly and professional.
8 years ago (17-03-2017)
Sadly, this was one of our worst dining experiences ever. We're not big foodies but enjoy a good meal. 45 minutes after we ordered, the food arrived and was bland and cold. Our server refused to make eye contact much less serve us. At the completion of our meal we voiced our disappointment regarding our experience. In their defense, the chef and server apologized and offered to pay for our meal but we just wanted it to end. Unfortunate dining experience on a milestone birthday for my lovely wife. Can't recommend this restaurant to anyone, there are many better options in the area.
8 years ago (12-03-2017)
Risotto was HORRIBLE! Service was terrible. Overall just bad. On the plus side, an Amazing bartender. Just couldn't make up for the extreme suck of everything else.
8 years ago (12-05-2017)
Disgusting. I used to be server so i rarely send food back. Both my fish and my fiances pasta were soo gross we had to send it back and leave. Her noodles were if a small portion drowning in a pool of butter and oil with only a couple clams which had sand in them. My fish was plain and bland and also tasted like pure oil. Did i mention the meals were +$25 each? It was so bad we were shocked! Its a shame well never be coming back here again.
8 years ago (27-03-2017)
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