Chadwick G Kerr - State Farm Insurance Agent

Reviews, get directions and contact details for Chadwick G Kerr - State Farm Insurance Agent

Address: 4310 Leonard St NW, Grand Rapids, MI 49534, USA

Phone: (616) 453-5415

Website

State: Michigan

City: Grand Rapids

Zip Code: 49534

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I can't praise this agency enough. I moved to the area from out of state and unfortunately I ran into car troubles about a week after the move. Not only did they help facilitate the transfer of my policies from my previous agent but they also put together all the information that I would need for the purchase of my new vehicle, all over email. Being new to my job I wasn't able to just take time off to stop in and get all of this done. They were great to work with, easy, patient and understanding. This could have been a nightmare for me but it was very easy and smooth, thanks to the employees in this office. You hope to never need to use your insurance but I feel confident and comfortable knowing that they will take care of me and do so promptly if and when I need them.

 9 years ago (19-09-2016)

Horrible customer service! They messed up my auto pay for one month by not taking enough money and expect me to make up for their mistake by paying more each month now. No, sorry that's not how it works. When I screw something up at work at can't tell my customer, "sorry you still have pay even though I screwed up"! Get it together, I will be changing insurance companies!

 8 years ago (07-04-2017)

Switched to the Kerr Agency after several frustrating years of poor service with a different company. We now have all of our home & auto policies with StateFarm & have been very satisfied with the exceptional service! They are always quick to respond & work hard to get us affordable rates, even with a motorcycle & young drivers. Fortunately, we've only had a couple of minor claims, but they have been handled fairly & efficiently. With several policies and multiple drivers under one roof, service really makes the difference and since moving our business to the Kerr agency several years ago, we've been very satisfied! Thanks, Kerr team!

 11 years ago (17-03-2015)

I’ve been with Kerr Agency since 2008, and I can say that Chad and his team have been fabulous to work with.  With every question or situation I have been in whether buying a new vehicle or buying a home, they have walked me through everything, step by step, guiding me to select the best plan.  They’re friendly, knowledgeable, attentive, helpful, efficient, patient… Over the years they've followed up with me, helped with fixing any problems that emerged, thoroughly responded to all my questions...I highly recommend Kerr Agency. Thank you. 

 10 years ago (29-04-2015)

I have always felt like State Farm was the best auto/home insurance provider, but since switching agents after a move, to the Kerr office, it has become even better. I truly feel taken care of . At no other local agency am I going to be able to call in to the local brick&mortar at just about any hour and not only be greeted, but have someone on the other end of the line who understands and is competent at solving whatever problem or question I may have. 

Look beyond the price when shopping for insurance (although, I did get the best price per coverage at this agency versus all other local agencies I was quoted at), because the slogan is actually true - 'Like a good neighbor...'

 11 years ago (26-03-2015)

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Chadwick G Kerr - State Farm Insurance Agent

Reviews, get directions and contact details for Chadwick G Kerr - State Farm Insurance Agent

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