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Reviews, get directions and contact details for Champs Sports

Champs Sports

Story

Champs Sports provides your head-to-toe sport inpsired hook-up with the latest kicks, apparel, and accessories.

Address: 1910 Wells Rd Ste F15B, Orange Park, FL 32073, USA
Phone: (904) 264-6122
State: Florida
City: Orange Park
Zip Code: 32073


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM


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Reviews
Great store the friendliness of the staff here varies,like night and day .Don’t order anything online to be delivered there though it’s a hassle trust me
7 years ago (15-05-2018)
The store is ok but the manager Joel is a complete MORON! It’s like he’s making up his own rules. I mean what’s the point of checking my credit card during a return? If he’s worried about fraud he’s supposed to check the card at the time of purchase to try to PREVENT fraud. Not during a return? Nobody uses a stolen card to obtain an item and then return it a week later to have the funds credited back to a stolen card? That doesn’t make sense. This really bothered me because I’ve been an identity theft victim. And it doesn’t make me feel safe shopping at this location knowing the manager is not concerned with fraud when he should be which is at the time of purchase. Not during a return! That’s backwards. Credit card thieves don’t return items a week later. They’re happy to make it out of the store the first time. That’s like a bank robber going back to the bank. It doesn’t happen! Right away that told me that he’s very incompetent and should not be in a managerial position. And he’s quick to let you know he’s the manager as if he wants to feel important. But that doesn’t impress me. A manager is nothing but an employee that’s watching over someone else’s money. Champs made a mistake with him. His methods just lost them a customer.
7 years ago (21-02-2018)
Took my family there (Champs Sports in Orange Park Mall) on black Friday (11/24/2017)... the store closing time was at 1am we made in about 12:55 along w several other customers. We were welcomed by a female employee and we immediately asked her for a certain product because we knew exactly what we wanted. Well because she didn't know how to find what we wanted she guided us to her manger. He then told us that he could order it online for us but then said that well it's now 1am and he can't help us. I asked him what was the point of telling us that he could help us only to turnaround and look at his watch to say that he couldn't?.. and besides that we made it in before closing time. I've worked in retail for many years, and the number 1 rule when it comes to closing time is that if the customer makes it in *before* closing, you have a right to serve them. To add fuel to the fire, other customers were starting to ask why they couldn't make a purchase and the so called manager threatened to call security if they didn't leave. There were only about 5 or 6 customers in all so I really couldn't understand the disrespect. But fortunately we don't shop at Champs shoe store very often and definitely won't be going back anytime soon.
8 years ago (25-11-2017)
Great customer service management is outstanding and associates are very helpful
7 years ago (11-02-2018)
Cool shoes
7 years ago (06-05-2018)
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