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Reviews, get directions and contact details for Gretchen's Hallmark Shop

Gretchen's Hallmark Shop
Address: 1910 Wells Rd Ste E11a, Orange Park Mall, Orange Park, FL 32073, USA
Phone: (904) 269-1507
State: Florida
City: Orange Park
Zip Code: 32073


Opening Hours

Monday: 12:00 – 6:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 9:00 PM


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Reviews
As a big Hallmark shopper, i was very disappointed when i was there shopping yesterday. As i was shopping i was carrying a bunch of merchandise that i was going to buy, i reached for something in a shelf so i could see it better and as i was pulling it out, it knocked an item over and shattered it on the floor. A worker came over and we both were picking up the pieces and i told her that i was so sorry and that i would pay for it if i have to. Im standing in line now and when i get up to the desk i believe a manager was ringing me up and said, “are you paying for this?” Talking about the broken item. I said “if i have to.” I realize that i told them i would pay for it when i was apologizing but i didnt actually think they would make me pay for it ESPECIALLY when i bought $70.00 worth of full price items. Im sure they could have just ate the 8 bucks they made me pay. Very disappointed in you Hallmark. I work in a family business with only 1 store and when a customer accidentally breaks a 300 dollar lamp, we understand it was an accident and dont make them pay anything especially when they are buying a few hundred dollars worth of items.
8 years ago (13-12-2017)
Great place
10 years ago (06-02-2016)
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