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Reviews, get directions and contact details for CARE | Charlotte Animal Referral & Emergency

CARE | Charlotte Animal Referral & Emergency

About

Charlotte Animal Referral & Emergency is a state-of-the-art veterinary facility offering 24/7 emergency care and board-certified specialty care.

Story

Charlotte Animal Referral & Emergency is a state-of-the-art veterinary facility offering 24/7 emergency care and board-certified specialty care. We see specialty appointments by referral from your primary veterinarian and are open and staffed for emergencies 365 days a year. Board-certified specialty services offered include internal medicine, cardiology, neurology, surgery, and oncology. Our advanced diagnostic services include ultrasonography and echocardiography, endoscopy, non-invasive surgical procedures, rapid-scan CT imaging, and high-field MRI, in addition to many others.

Our mission is to provide exceptional veterinary specialty and emergency care to our patients. We strive to exceed your expectations of service and promise to treat each patient as if it is one of our own. As a referral center, we will work closely with your referring veterinarian and, together as a team, diagnose and treat disease, provide compassionate care, and offer hope for best quality of life. Our commitment to our staff is to treat them with respect and dedication, and they will commit to continually improve their skills and knowledge to best assist in all aspects of care.

Address: 3726 Latrobe Dr, Charlotte, NC 28211, USA
Phone: (704) 457-2300
State: North Carolina
City: Charlotte
Zip Code: 28211


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
My Bella was my best friend. We arrived at Care when a tumor burst & she was barely cling to life. During those first days they were honest & kind & saved my Bella’s life. Her tumor was malignant so the prognosis was not good (1-3) months. Dr. Campbell & her staff treated Bella & I w/ compassion & understanding. They understood that she was not just a pet. I lost Bella after 9 months. The staff helped me say good-bye. Not only that but a week later they blessed me with incredible kindness sending me her paw prints & a heartfelt card signed by all who’d cared for her. I’ll never forget that kindness.
7 years ago (10-03-2018)
Used CARE for the first time this week. Reception staff was friendly and accommodating. Was not pleased with the level of care received firvmy pet. The Veterinarian was not very personable and seemed to push unnecessary services to inflate the cost of services as did the technician. Family Vet had called and spoken to two staff members at CARE to make sure things were planned properly for my pet's arrival. CARE said no one there had any knowledge of the conversation with my Vet or what the plan was supposed to be. Pet left CARE after an overnight stay with an eye irritation/infection that it did not have upon arrival. Had to ask for things left with pet and staff had to search for them as they had apparently not been labeled as belonging to my pet. When asked if one of their staff specialist would be involved with the care of my pet as they have a cardiologist on staff, I was told I would need to pay a transfer fee if I wanted the cardiologist to be involved with my pet's care. Not pleased at all with service received at CARE. I'll look for another ER service for the future.
7 years ago (16-03-2018)
This place needs to be shut down immediately. My mother took her service dog here after geting kicked by a horse and breaking its leg. We were referred here by our normal vet because they could not perform the surgery which required plates and screws. After waiting over a day for the badly broken leg to be taken to surgery, we get a call telling us that they did not realize the hip was out of socket until after they placed the plates and screws in the leg. Because the hip was out when the surgery was done, the leg was attached incorrectly resulting in the leg being turned to the inside if they were able to get the hip back in its socket. They should have noticed the hip was out before surgery so they could have fixed it while she was under anesthesia. Instead they sedated her a second time to try to put the hip back in place, which they were unable to do, however if they had put it back in place it would have been even more obvious how much they screwed up. Do not under any circumstances bring your animal here. I wish we would have known how awful this place is before we brought our sweet dog. She is now in extreme pain and unable to use her leg.
7 years ago (28-02-2018)
I’ve taken my dog here 3 times for 3 separate emergencies. They were always kind and courteous. I got prompt service. I also was given detailed information before any procedure, and Asked for my permission before anything was performed. I found them to care more about my dog then many other places. Highly recommend
7 years ago (08-02-2018)
Great, friendly, knowledgeable team! They saved our dog’s life and we couldn’t be more grateful. The team was always available to answer questions any time of the day or night.
7 years ago (19-03-2018)
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