Charter Fitness of Merrillville, IN

Reviews, get directions and contact details for Charter Fitness of Merrillville, IN

Address: 6055 Broadway, Merrillville, IN 46410, USA

Phone: (219) 888-9759

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State: Indiana

Zip Code: 46410

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Reviews

I had 96 reward points deducted from my account and nobody can explain to me what happened, I asked the Assistant Manager Devin to have the owner call me to address my issue. The owner is untouchable!!! He doesn't return calls and Devin was soooo busy working out himself he wouldn't even come to the front desk to speak to me!!!! What kind of customer service is that????? They don't have a issue taking my $19.95 out my checking account but can't explain what happened to my reward points. Devin suggest getting a free team training session, don't tell me how to use my reward points, I don't do team exercises. I need the OWNER to call me and acknowledge my issue. I need my points restored to my account. Horrible Customer Service!!!!

 8 years ago (22-06-2017)

I wish they had free aerobic classes with membership. It would be nice if some of the equipment that's only in the personal training rooms, were available for anyone to use

 8 years ago (17-06-2017)

Used to train here when I lived in the area. It's a fantastic place to train. Spacious, friendly staff & patrons, well maintained & did I mention towel service? I miss this gym!

 8 years ago (11-04-2017)

The people behind the counter are very rude they never speak or greet you. the manager Devon is a jerk and very unprofessional. They send out these text messages with his name on them then he doesn't want to honor them bc he doesn't even know what they say. The picture on the website isn't even a pic of this actual club.

 8 years ago (27-06-2017)

Love how you don't feel unwelcome. Personal training sessions and group sessions available at decent prices

 8 years ago (20-04-2017)

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Charter Fitness of Merrillville, IN

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