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Reviews, get directions and contact details for Chase Bank

Chase Bank
Address: 2401 E Atlantic Blvd, Pompano Beach, FL 33062, USA
Phone: (954) 941-5701
State: Florida
Zip Code: 33062


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Reviews
The location I usually use at Pompano Beach center was down and not available to customers so I had to drive to this location to do banking. I go up to the teller BYRON and explained to him the fees are waived at the other location and he said "maybe that's why they are down" and laughed. He proceeded with my transaction and charged me 8 DOLLARS to cash my check that belongs to Chase. So not only I did I have to drive to another location out of inconvenience but deal with Byron and his non customer service attitude. He didn't even give me a solution to my problem. To be such a "popular" bank, you just lost a customer over $8.
8 years ago (30-03-2017)
For the past four days I have tried to call the branch and no one answers the phones. Spoke with my private client today to help me with a problem he reminds me that he has to leave at 5 letting me know if we can't come up with a solution that he would no longer work with me after 5 . The time was 4:50 and tried to contact him until 5 and never answer his phone. They do not care about their clients nor do the have the time. I forgot to mention they are under staffed and their are no bankers their to help .
9 years ago (11-01-2017)
I walk in to open an account .. Teller told me to come back after 4 hours . He said they were swamp . FyI I was the only customer inside the bank . Most people that works here were on the phone talking. Did not even bother to help me at all .
8 years ago (16-03-2017)
They closed the branch two days before a hurricane because they wanted a 5 day weekend. Chase proves time and again to be the worst Institution you could possibly do retail banking with. This Branch topped their previous record for incompetence.
9 years ago (05-10-2016)
No stars. Horrible service. The workers don't seem to know how to do anything or what anything is. Need a new staff👎🏿👎🏿or just be a drive thru chase.
9 years ago (02-12-2016)
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