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Reviews, get directions and contact details for Chastain Otis Insurance

About

Chastain-Otis is comprised of independent insurance agents who will help you create a personalized protection package that best meets your needs; customer service agents, and claims representatives.

Story

Chastain Otis is the result of two industry leaders, the Chastain Insurance Agency and the Otis Insurance Agency, joining together to offer clients more than a century of experience in personalized insurance protection.

Today, Chastain Otis includes a steadily growing staff of professionals who are committed to integrity, value, and extraordinary customer service.

Current staff includes the third generation in this family-owned business. Sean Chastain, son of Dave Chastain, is among the dedicated insurance agents of Chastain Otis.

Chastain-Otis Roots:

Chastain Insurance Agency
Chastain Insurance Agency was founded in 1953 by Dick Chastain, whose son Dave grew up in and around the business. After receiving his business degree from the University of Nebraska in 1972, Dave joined the agency full-time and has had an active role in the agency ever since.

Dave’s memberships, designations, and accomplishments include:

Chartered Life Underwriter (CLU)
Member of the American Society of Chartered Property Casualty Underwriters (CPCU)
Former president of the Independent Insurance Agents of Omaha
Former president of the Omaha chapter of Chartered Property and Casualty Underwriters

Otis Insurance Agency
The Otis Insurance Agency has been proudly serving clients in the Omaha metro area since the 1930s. Don graduated from Southern Methodist University in 1972 and has devoted his professional life to providing insurance and investment services to clients.

Don’s memberships, designations, and accomplishments include:

Chartered Life Underwriter (CLU)
Certified Insurance Counselor (CIC)
Member of the local and state chapters of the Independent Insurance Agents of America
Active in the Society of Financial Service Professionals
Member of the National Association of Health Underwriters

Address: 2608 10822 Old Mill Rd #2, Omaha, NE 68154, USA
Phone: (402) 397-2500
moc.sitoniatsahc@oc
State: Nebraska
City: Omaha
Zip Code: 68154


Opening Hours

Monday: 7:00 AM – 4:30 PM
Tuesday: 7:00 AM – 4:30 PM
Wednesday: 7:00 AM – 4:30 PM
Thursday: 7:00 AM – 4:30 PM
Friday: 7:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
I wouldn't recommend this company to anyone who likes for an agent to honest and punctual. For three months I was lied to continuously, blown off by an agent then given several excuses about her sudden 200 claims overwhelming her so much that she wouldn't return a single email or call pertaining to changes to my policy. Then I was completely disrespected by Sean Chastain after finally making a formal complaint with screenshots and email forwards of all conversations as proof. He accused me of defamation for mentioning writing a review and also accused me threatening to inflict physical violence by saying that I would not stop at a google review (I meant contacting the BBB, which I did). The agent was at least polite on the surface while lying and blowing me off, unlike Sean Chastain. These are not the types of agents (or people period) you'd want on your side if you have a tragedy, like getting into an accident or losing a loved one. My brief experience was extremely disappointing.
7 years ago (16-09-2017)
I am very satisfied with their services and I have no recommendations for improvement. They cover it all!
8 years ago (11-01-2017)
Quick response. Clear and concise.
8 years ago (22-02-2017)
Always prompt with answering questions and returning phone calls. They work hard to get you the best rate too.
9 years ago (06-09-2016)
All of the agents are very knowledgeable and they are willing to go above and beyond to help you!
8 years ago (07-12-2016)
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