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Reviews, get directions and contact details for Chester County Hospital

About

YOUR LIFE IS WORTH PENN MEDICINE. Chester County Hospital is a proud part of Penn Medicine. Learn more at www.chestercountyhospital.org/about/penn-medicine-partnership

Story

Throughout 2017, Chester County Hospital is celebrating 125 years of dedication to the health and wellbeing of the people in Chester County and surrounding areas. Founded in 1892 as the county’s first hospital, the non-profit has grown into a 248-bed acute-care inpatient facility in West Chester. It also has outpatient services in Exton, West Goshen, New Garden, West Grove, Jennersville, and Kennett Square. In 2013, Chester County Hospital became part of Penn Medicine, which is one of the world's leading academic medical centers, dedicated to medical education, biomedical research, and excellent patient care. Learn more at ChesterCountyHospital.org.

Mission

To be the leading provider of care in the region and a national model for quality, service excellence, and fiscal stewardship.

Products

The Abramson Cancer Center at Chester County Hospital
Penn Heart and Vascular Center
Orthopaedic Surgery and Services
Penn Radiology
Women's and Children's Health Services
Wellness Programs

Address: 701 East Marshall Street, West Chester, PA 19380, USA
Phone: (610) 431-5000
State: Pennsylvania
Zip Code: 19380


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Reviews
No A/C in labor and delivery and the nurses are rude. Asked to be moved to a new room and was informed that they can't as the whole wing has no A/C. I asked for help changing my wife as she has a catheter in and they refused to help. Told her the stuff was in the bathroom while 6 nurses were sitting around doing nothing besides talking. Penn medicine you need to take better care of your patients as they pay your bills. This expansion your doing was paid for by your patients. Poor service, poor attitude, poor patient care in labor and delivery, only wish hospitals weren't monopolies and there were more options.
8 years ago (24-06-2017)
Our family has found the nursing staff, especially in the hospice wing, ER and gerontology departments (both genders of RN's ) to be unlike any we have ever encountered. Even though we are out of state, we've come to trust their wise counsel and comforting guidance as we have walked along the inevitable aging and dying process of two of our parents. Like so many well-run institutions, it's only the often overlooked, under-appreciated team members who do their work faithfully day by day who matter most. Our many experiences over the long haul have earned Chester Co. Hospital our highest recommendation for anyone looking for more than a quick fix. We are so grateful and hope others could be too.
8 years ago (25-06-2017)
I am currently admitted here and my father was here for several weeks 2 years ago. I have never had a better experience at a hospital when it comes to the staff and feeling like my needs are being tended to and I am being taken care of for my illness. The nurses and nurse assistants are so kind and caring. Ken from the ER and Dana from the West Wing 1 have been so comforting and helpful during my stay. I can't thank them enough for helping me through this rough time.
8 years ago (25-06-2017)
Had a knee replacement in 11/2016. They billed my insurance incorrectly and numerous calls resulted in them telling me over an dover that I had to talk to my insurance company. I finally got the insurance company to contact them and got it straightened out. Then I got a bill for $800 for copay, which was (finally) correct. I wrote them a letter and offered to pay $400 as a settlement BECAUSE THE FOOD SUCKED SO BADLY I COULD NOT EAT FOR 2 DAYS. No response. Another bill, another letter, no response. Now they sent it to a collection agency. Called the hospital, got "Antonio" who was useless. I'll have to be dying to go back.
8 years ago (16-06-2017)
Con: The ER has long wait times Pro: The Nurses and Doctors take really great care of their patients
8 years ago (04-05-2017)
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