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Reviews, get directions and contact details for Chick-fil-A

Address: 3000 Charleston Town Center #3011, Charleston, WV 25389, USA
Phone: (304) 344-0868
State: West Virginia
Zip Code: 25389


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:30 AM – 9:00 PM
Sunday: Closed


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Reviews
Food is always great. Customer service is always top notch...except this one girl working this location. She snapped my head off because my daughter and I spoke at the same time and it confused her, understandably. But she could have politely asked me to clarify. Her reaction shocked me so bad I looked up and just stared at her. I have never had a Chick fil-A employee act even slightly irritated, so this was not their standard. Maybe I should have said something to the manager but I honestly kept replaying the incident over in my head because I couldn't believe she actually acted so rude. She was wearing a black jacket and is a petite, pretty African American. Very disappointed in the way she represented chick fil-a.
8 years ago (27-06-2017)
Best food in the town center mall
7 years ago (05-01-2018)
Normally great customer service, but one particular cashier needs a little extra training. I have had her twice some how and both times she is short in her answers. I said I wanted a kids meal and she said is that it and started to complete the order without asking what we wanted with it.
9 years ago (29-12-2016)
Staff are friendly and courteous. Tends to be a busy place during the lunch time rush. The menu, as you would expect, is primarily chicken based. Never had a problem eating there and the food has always been hot and fresh.
9 years ago (03-08-2016)
Yeeeee theyre on it in a rush
8 years ago (04-08-2017)
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