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Reviews, get directions and contact details for Chicken Express

Chicken Express

Story

Welcome to Chicken Express, located at the South West Corner of State Highway 360 & Post & Paddock Lane in Grand Prairie, Texas. We are excited to serve you with fast service, quality food, and affordable prices. We offer dine in service, drive-thru service, call in orders, and catering. Our menu offers Fried Chicken, Chicken Tenders, Gizzards, Livers, Catfish, Biscuits, Rolls, French Fries, Okra, Corn on the Cob, Corn Nuggets, Mashed Potatoes, Fried Pickles, Mini Poppers, Cheese Sticks, Apple Pie, and Jalapenos. We serve our famous SWEET TEA, unsweet tea, DUBLIN DR. PEPPER, Diet Dr. Pepper, Coke, Diet Coke, Sprite, Lemonade, Hi C Fruit Punch, and Barq's Root Beer. ALL LARGE DRINKS ARE $1.16++

Address: 2525 TX-360, Grand Prairie, TX 75050, USA
Phone: (817) 652-0600
moc.enekcihc@063-eiriarpdnarg
State: Texas
Zip Code: 75050


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Reviews
I love the food. Every time I go everything is fresh. I only gave 3 stars because I don't understand why they put my napkins in the box with my food. How am I suppose to wipe my greasy hands with greasy napkins? Plus I don't want napkins people touch all over on my food!!! I think this is something they should seriously consider changing.
8 years ago (06-03-2017)
I would never ever recommend this establishment to anyone if it was free. I ordered food and when I got home it was cold and old. When calling back to complain the manager and employees in the background were very rude. One of the employees even issued threats over the phone inviting my husband to come back and he had something for him. We even spoke to the general manager whom was just as unprofessional. When arriving back at the store the employee that was threatening over the phone came from behind the counter to fight. Not one time did the GM intervene to control the employee yet called the police while I attempted to get a refund. This situation could have been avoided had the staff and manager handled the situation in a manner that was apologetic other than advising to bring the food back whenever you are in the area. I hope the owner of this establishment takes a look at the people they have working for them as they are very unprofessional and need to have customer service training. A manager should know how to defuse a situation when dealing with an irate customer not escalate it. Right, wrong or indifferent the customer is always right. If you choose to be in an industry that deals with people you should have customer service skills. Very disappointed in Chicken Express.
8 years ago (03-02-2017)
Good and yummy delicious chicken!! I'm not from the area I'm from South Texas. I'll be back for more when I'm in town!!!
8 years ago (23-02-2017)
If u like to wait for 20 mins to get fast food, this is the best place
8 years ago (10-03-2017)
I was impressed with the customer service I received inside the store more so than I experience when ordering through the drive thru.
9 years ago (03-01-2017)
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