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Reviews, get directions and contact details for Children's Minnesota Minneapolis Hospital

About

Children’s Minnesota believes kids are the most amazing people on earth. Learn more at www.childrensMN.org.

Story

At Children’s Minnesota, we get to see amazing every day. The fighting spirit of 24-week-old preemie. The resilient 5-year-old learning to walk again. And the sense of pure optimism we see in every child. We believe children are the most amazing people on earth — and that drives us to do everything we can to live up to the privilege of caring for them.

We have a unique view of children because we see them under the rarest and most challenging of circumstances. We’re reminded daily of what children are truly capable of, and it has changed our perspective. They have much to teach us about optimism, resilience, strength and the capacity for wonder and joy. We celebrate them not for the adults they will be, but for the amazing people they already are.

Children’s Minnesota is:

• One of the largest pediatric health systems in the United States — with two hospitals, 12 primary and specialty care clinics and six rehabilitation sites
• The only health system in Minnesota to provide care exclusively to children from before birth through young adulthood
• An award-winning health system, regularly ranked by U.S. News & World Report as a top children’s hospital
• An independent and not-for-profit system (since 1924)

Our Mission

We champion the health needs of children and families. We are committed to improving children’s health by providing the highest-quality, family-centered care, advanced through research and education.

Our Vision

It’s our goal to be every family’s essential partner in raising healthier children — not only during illnesses or injuries, but throughout childhood. As the health care industry faces a time of unprecedented change, we will continue our dedication to delivering an experience unlike any other, making access to health care easier, and working with the community in innovative ways. Learn more about The Children’s Way. https://vimeo.com/132465367

Our Values

These values guide the way we engage with each other, our patients and our communities:
• Kids first. We are inspired by children — we channel their optimism, resiliency, courage and curiosity into everything we do.
• Listen, really listen. Each person has a story to tell. We listen with compassion, ask meaningful questions, and build relationships with individuals and communities.
• Own outcomes. We are 200 percent accountable for providing extraordinary service. Tireless in our pursuit of excellence, we never stop learning or improving.
• Join together. We are all caregivers. And, we are stronger when teamed with our patients, families, community and one another. Super teams trump superheroes.
• Be remarkable. We are innovators, reimagining health care and going beyond what’s expected. After all, kids are counting on us.

Patient- and Family-Centered Care

At Children’s Minnesota, we practice a philosophy of care that respects the pivotal role of the family as the constant in a child’s life. We know families are the experts about their children, the primary caregivers, and the child’s biggest source of support. As a result, we encourage families and patients to participate as active members of the health care team.

We’re reimagining health care for the most amazing people on earth.

Social media disclaimer: We encourage the exchange of ideas, comments and questions in this space. However, we ask that the dialogue be thoughtful and respectful. Any comments that are inappropriate or contain profane language are subject to removal. http://www.childrensmn.org/about-us/terms-of-use-disclaimers#SocialMedia

Address: 2525 Chicago Ave, Minneapolis, MN 55404, USA
Phone: (612) 813-6000
State: Minnesota
Zip Code: 55404


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Thank you for taking such great care of my children every time. I also think the update on the building is great. Parking is always easy. Staff is always sweet and prompt. My kids never fear going to the doctor or hospital because we continuously are in good hands. No one ever enjoys going to the hospital but the staff here makes it as enjoyable as possible by always greeting us with open arms. We never have an issue with insurance. Our questions and concerns are always addressed. I never feel like we are in a crowed because attention is so personalized. Thank you for the great work you do!
7 years ago (10-01-2018)
This breaks my heart to complain about a nurse when all the others were so helpful and kind. Maybe ill do another review for the 99% of the nurses I encountered and leave this one alone...it is Christmas maybe she has something going on in her own life that makes her so judgemental and rude. I wish her Peace. Night shift in ICC.
7 years ago (23-12-2017)
My son was and still is in pain , and they are leaving him for last other people came after my son and they are already been seen...ive been here since 2p.m and is already 7 18, and they keep saying im next when people meep going bfore me that came aftere .... SMDH! IM STILL HERE WAITING! BUT wat do they expect?? Theyre not thd ones in pain right!?! ....
7 years ago (18-01-2018)
This review is specific to their billing/customer service department. They evidently operate multiple electronic medical record systems. There was a DOB mix-up, which I corrected by sending in a copy of the birth certificate. However, I continuously had trouble accessing our account over the phone because some departments showed the corrected DOB while other departments claimed it was never corrected. Furthermore, I called to ask for clarification on some billed services. They said they would have coding review it and get back to me with a revised bill. I called after a couple weeks of no response and they told me not to worry about it and that a revised bill would be coming. A couple months pass with no update and I all of a sudden get a call from their "Collections" department telling me I have a bill past due. A bill that they promised me would be reviewed, that I would be updated on, and that would be re-issued. Another issue is that the original bill was a summary bill and was not itemized. The only way I knew what was charged was by reviewing my insurance EOB. I called and requested an itemized bill from the hospital on three separate occasions and still have not received it despite being told each time that they would be mailing it that week. Hopefully the most recent request is successful as this person even called back to verify our address. This being said, I would rate the patient care as 5-star. Went to the ER for a head laceration and received great care with no issue. Very friendly, very informative, and very good with kids. Their patient-care is their saving grace as the lack of accountability, responsiveness, and uniformity in their billing/customer service department would have lost me as a customer otherwise.
8 years ago (31-07-2017)
I wouldn't trust any other hospital or doctors with my son. And I live 4 hours away!! But it's worth the drive because I know he is getting the best of care!
7 years ago (21-12-2017)
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