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Reviews, get directions and contact details for Chili's Grill & Bar

Story

Welcome to Chili’s Lake Charles, LA, a place where there is always something new going on. From the look and feel of our restaurants, to our newest menu items, to the way we service our guests, to the freshest ingredients in our newest dishes – Fresh Is Happening Now. Ordering your favorites like our chips and salsa, Craft Burgers and more to enjoy anywhere is easier than ever. Simply order online, and we’ll have it hot and ready for you to pick up. Check out if we are in your area at www.chilis.com.

Address: 3205 Gerstner Memorial Dr, Lake Charles, LA 70601, USA
Phone: (337) 477-8005
State: Louisiana
Zip Code: 70601


Opening Hours

Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 12:00 AM
Saturday: 11:00 AM – 12:00 AM
Sunday: 11:00 AM – 11:00 PM

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Reviews
Free take out for veteran's day. Unlike employees at almost every other place that day, the employees here are actually cheerful and seem happy to see you. The chicken quesadilla was wonderful. While the wait may have felt grueling, it shows in freshness of the food. The only possible things I could find to improve upon, is the manager seemed allergic to smiling, and the waiting space to pick up orders seemed rather small.... but then again, you can sit out in your car to wait, anyhow! :) I gladly rate this place 5 stars: For their great food, nice people, and their supporting our veterans!
7 years ago (18-11-2017)
Having heard good about other Chili's we decided to go to this one on the way back home. BIG mistake. The first server we had smelled horrendous of smoke. We spoke to the manager and got a new server. She was much better thankfully. We asked for guacamole for our appetizer, but it never came. They were out of pickles and both kinds of soup. The fries seemed like a week old or so. Stale and very dry as well as terribly cold. Burgers and quesadilla we're very good though. I will not be going back, and don't recommend others do as well. Very disappointed.
7 years ago (02-01-2018)
About every year my family and I go back to this location hoping that we'll get better service, but unfortunately it never happens. Today was no exception. From the moment we walked in, the hostess seemed to be preoccupied with other issues. We got there after the Sunday lunch crowd, so it was extremely busy. Our waitress was very friendly and accommodating. From the time we ordered, to the time we ate, was 45 mins, for 3 of us. We didn't order any appetizers and my wife still had to wait an extra 5 minutes after we received our meal. On a positive note, the food is always delicious. This is why I keep coming back hoping that the service will be better. Until then, I guess it will be another year or two before we go back.
7 years ago (24-09-2017)
Disinterested staff. Cold fries bones in my boneless chicken. They did offer to replace them but at that point I just wanted out.
7 years ago (24-01-2018)
Well over an hour wait for a to go order that was set for less than 30 minutes.... with no explanation or anything. Update.. after receiving the food and making it home. Every order came with parts of entrees missing and the vegetable fajitas came with a large grilled chicken and no vegetables (not complaining about that) just extremely inaccurate.
7 years ago (09-01-2018)
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