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Chino Valley Medical Center

  1. California
  2. Chino Health
  3. Valley Center Hospital

Reviews, get directions and contact details for Chino Valley Medical Center

About

Chino Valley Medical Center, established in 1972, is a 126-bed community hospital centrally located in beautiful Southern California.

Story

Chino Valley Medical Center, established in 1972, is a 126-bed community hospital centrally located in beautiful Southern California. The magnificent San Bernardino Mountains are just 25 miles away, and the vast Pacific Ocean is less than an hour drive. The freeway is close by and so are shopping and restaurants. Plus affordable housing is nearby in the communities of Chino, Ontario, and Pomona.

CVMC serves a diverse population and incorporates elements of urban, suburban, and rural medicine, offering a wide array of patient services. We have a bustling emergency department, 10 intensive care beds, full radiological and laboratory services; as well as a comprehensive operative suite with separate GI and pain facilities.

Address: 5451 Walnut Ave, Chino, CA 91710, USA
Phone: (909) 464-8600
State: California
Zip Code: 91710


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Reviews
We have been to your ER 3 times this year twice my husband has been admitted to your hospital. We can't tell you how awesome your staff has been. ER staff is caring, professional and educated. Today I needed to pick up my husband's records from a recent visit to the ER just as I have done after every visit to your hospital. Unfortunately it was not a pleasant visit to Medical Records today. I have to mention your employee Michelle in Medical Records was extremely confused about the information needed to release the records. It started with I did not have my husband's ID came back with it and the completed form, she took the form, 5 min later came back needed home address written on the form, 5 min later needed phone(there's no areas marked for this information and no reason for there to be), 5 min later said she noticed I filled out the form and my husband signed it!( as I have done 2 before) and she had to call my husband for approval then she came back with only his intake form. Michelle claimed those were only records she could find. I came home logged into your site (mentioned to me by another person in the lobby) and found the records Michelle should have been able to locate and print out for us. We find it shocking with all the amazing staff member you have that one as incompetent, unprofessional and unfriendly as Michelle would be in your Medical Records Dept. Obviously Michelle needs additional training and education to perform her job properly. We bragged to everyone how great your hospital is and we hope never to experience this kind of service in the future.
9 years ago (10-10-2017)
Great hospital! Fastest ER around with excellent physicians & caring, attentive nursing staff. If you get admitted you'll be well taken care of by Dr. Lally and his superb resident team. CVMC is the only hospital in the area I recommend to family & friends. I wouldn't go anywhere else!
9 years ago (13-10-2017)
While visiting a relative at this so called hospital I had to visit the ER. That relative ended up passing away that very next morning. I had made arrangements with business office regarding my co pay. I let them know if would be a few months maybe longer before I would be reimbursed by estate so I could pay them. Today I called to make payment as promised. I was informed they sent my account to collections. To find this out was upsetting to say the least. Not only would they NOT give me a discount for payment in full they were rude and berating me. I never received anything from a collection agency. The billing supervisor was just short of calling me a liar. I gave my credit card number to one gal that said she would deliver my card information to the one who runs them. I explained I did not want my information just written down for later. That is when the heartless supervisor came on and just wanted to quote her notes. In the end I had to pay collection fees and never received anything from their agency. That same rude supervisor verified the collection agency was given a wrong address for me proving I did not receive anything from them. The bottom line is my relative died in their hospital and I received the worst treatment there. You should just stay sick. Because if you go here it is only about them getting money. Not helping people I do not usually do reviews but this lady is rude inconsiderate and just down right an unhappy person to treat another person the way she treated me. I am not a liar or a thief. I was just trying to do as I said I would. I rate them a BIG FAT 0
9 years ago (19-07-2017)
Amazing staff, wait was a little long, but the staff was doing everything they could to take care of people at a reasonable pace! The Dr, and nurses were super friendly and in high spirits at 2 a.m. made my injury a little more bearable! Thanks for the wonderful attention!
9 years ago (01-08-2017)
Within 24 hours the staff diagnosed what my primary doctors failed to do for over a year. However the food leaves something to be desired but is edible. But the staff was really good. But the emergency receptionist was a bit(h.
9 years ago (29-05-2017)
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