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Reviews, get directions and contact details for Chinook Heating & Air

About

Chinook Heating & Air is based in Kennewick, WA and has been family owned since 2000.

Story

We service and install all makes and models of HVAC equipment and offer a fast courteous 24 hour emergency service.

Address: 303 N Belfair Ct, Kennewick, WA 99336, USA
Phone: (509) 736-1121
moc.koonihcllac@ksedtnorf
State: Washington
Zip Code: 99336


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Reviews
I have used chinook in our home and also for our business. They are always great to work with and techs really do a great job with the customer and they're on time. The pricing was great no surprises. I highly recommend Chinook heating and air.
8 years ago (16-11-2017)
Complete installation of duct work and Daikin heating and air conditioning system Our home was built in 2007, yet the previous owners did not have air conditioning installed. Before contacting any service company for heating and air conditioning estimates, we researched the best type of application for our particular air and heating needs with an environmental engineering firm. I contacted numerous companies for estimates. In conclusion, we decided on a Daikin Split System with ceiling mounted multi-flow compact and cassette type units because of their extremely high SEER rating, quiet operation, efficiency and reliability. Dave Hubbard, owner of Chinook Heating and Air provided a very reasonable estimate for the type of system that we needed for our particular application. Dave and his duct work installers showed up on time to install the duct work. The electricians were on schedule to install the electrical wiring and components. The techs then installed the outside and inside units. The type of system that we had installed is very new to the local market, so it required several adjustments. Each time that we called Chinook, either Dave himself came out immediately or sent his most experienced techs. After the final adjustments were made and the system was up and running to full capacity, we can truthfully state that we could not be more pleased with the system that we had installed. It is so extremely quiet that you cannot hear the indoor units kick on. The outdoor unit is so quiet that you have to be right on it in order to hear it running. To say that we are amazed at this system's functionality is an understatement. The entire Chinook company - Dave, the installers and techs as well as his entire office staff went far above and beyond anything that we could have imagined or hoped for to satisfy and meet our needs. If you want true customer service from a company and staff with the highest work ethics and integrity - then hire Chinook - you will not be disappointed!.
12 years ago (06-11-2013)
Altogether a bad experience spread out over 5 years. We went with Chinook because they were the company that installed our system in our new house. First the fan motor on the air handler went. After that, we subscribed to their regular service in the hope of avoiding failures like this in the middle of summer or winter when we needed heat or AC. Then the fan motor on the heat pump went, and they messed up repairing it--wrong pump, then a week to get the right part, and no communication about when the work would be done. We next needed a new heat pump (compressor failed)--did it fail because of age, or because the system wasn't being maintained? Our house isn't that old, and the heat pump was not past its expected life time. Now we're without AC again, only a few weeks after their service visit. Call their 24/7 emergency number, again and again and again, and you get...VM Box is full and cannot accept any new messages. Once we deal with this current issue, we'll be switching to another company.
11 years ago (29-06-2014)
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