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Chipotle Mexican Grill

  1. Massachusetts
  2. Hadley Food
  3. Brimfield Subway Station
  4. Hadley Meal Takeaway

Reviews, get directions and contact details for Chipotle Mexican Grill

Story

Chipotle prepares burritos and tacos at reasonable prices. Our Food With Integrity philosophy includes unprocessed, sustainable, nutritious, responsibly raised, and organic foods where possible.

Address: 334 Russell St, Hadley, MA 01035, USA
Phone: (413) 587-9888
State: Massachusetts
Zip Code: 01035


Update Info
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Reviews
Food is always excellent. You get a lot to eat for the money. Staff is friendly and efficient. The only thing I don't like is the long lines. It's a place that gets slammed with college kids and it can be tough to go here certain times of the day.
7 years ago (13-09-2017)
Yeah like, you know what you're getting here. It's Chipotle. It's good, they usually run out of the roasted vegetables, and it takes a couple of minutes for them to cook, so if you're willing to wait, I recommend waiting. Sometimes they have pretty good promos, like BOGO deals or whatever, and they definitely cater to people who like their Chipotle uhh "a certain way". If you're looking for extra white rice with a half scoop of sofritas, a dash of cheese but then you want them to reeaallllyy smoother your food in sour cream, they'll do it. No judgement either. They don't even care if you order chips and salsa, then ask for all the salsas. They'll individually package each salsa in it's own container, no extra cost. So yeah, this place is good, 4 stars because I swear, every time I go they are out of the roasted vegetables. I go probably like 2-3 times a month so it's not like a one off type deal, they are ALWAYS out of the roasted vegetables.
7 years ago (11-08-2017)
Easier to order online than to go in and wait twenty minutes for your food.
7 years ago (19-08-2017)
The staff works hard to keep up with the heavy rushes. They would be work better if people knew what they wanted when they got to the counter.
7 years ago (30-06-2017)
I come in here at least once a week. On a normal basis I try beating the lunch rush like I tried today. Yet again I am waiting on something to be finished cooking or prepped. Every time I come in I end up waiting on something to be prepped or the fact that there is never enough people making food. One person making the entire entree one person at the cash register and 5+ people prepping food in the back that is never ready or always runs out. It is always like this. I love Chipotle's food by the way however the customer service out ways what was once my number one choice. Rarely I receive even average customer service. If waiting 15 minutes in a line isn't enough it seems like the people making food in the line are trying hard as another coworker slowly scoops avocado in the back talking to another coworker and laughing. Now the line is out the door and the people prepping the food don't even take notice. Usually the slowest person available is wrapping the burritos or covering the bowls as the cashier stands there aimlessly waiting to swipe a card as if their job is difficult. Now, I have been to this location at least 20 times and changing what time I go does not change the outcome. I have changed my original review from 5 stars to now 1 star three times due to my experiences. Today I waited five minutes for fajitas. I was not told when they were ready I just sat there as others were helped and then saw that they had been ready. I could deal with lines if I was greeted, I could deal with a wait if I was apologized for the inconvenience. I never am apologized for any wait or any inconvenience.
8 years ago (20-12-2016)
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