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Cicis

  1. Texas
  2. Fort Worth Meal Takeaway

Reviews, get directions and contact details for Cicis

Cicis
Address: 3401 Altamesa Blvd Ste 166, Fort Worth, TX 76133, USA
Phone: (817) 370-6292
State: Texas
City: Fort Worth
Zip Code: 76133


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Reviews
I came into this cici's pizza and there was hardly any pizza there was maybe 2 or 3 choices and it was cold and no pasta and hardly any salad left & very bad customer service. Will not be coming here ever again!!
8 years ago (18-08-2017)
No pizza when we came in very disappointed. As I'm waiting for Any pizza to be on the buffet I look to see if any more pizza is on the line because there is none and the MANAGER with blonde hair is her phone on the line making pizza with absolutely NO GLOVES on .ive completely stopped eating after this with absolutely no dessert on the line. We will never be back again to this location.
8 years ago (28-08-2017)
Pretty poor service. Arrived at 8:30pm, they close at 10:00pm. All of the signature pizzas empty, no desserts except for dry brownies. Soup and pasta empty. They started putting away at 9:10pm. Three employees in prep/cooking area, only one actually cooking, others talking. One manager, I assume, looked like the only person over 21 years of age in the establishment. Spend the extra time and drive to 8th Avenue location or Forest Hill location.
8 years ago (08-07-2017)
Worst customer service in a pizza place ever! After paying for the buffet, I had to literally wait on the buffet. There were lots of young people all in the back not very busy while the buffet was empty. (Please see pics). It was around 5:30pm, which is normal busy time since people are usually are ready to eat dinner. However the general manager seemed more concerned with his large to-go order versus the dine-in Buffet. After standing at the buffet I was finally asked what did I need and I replied Pizza then I was asked what kind then I replied pepperoni they told me one was coming out however there was clearly nothing in the one oven that was working. Several other families were also waiting on pizza however there was one family in particular who was very upset at the general managers lack of response to people who were dining inside. So the husband requested his money back. The police were called because the general manager refuse to stop working for five minutes on his to-go order to refund that family's money back. The husband got upset and curse words were being used, however the general manager antagonize the situation by making rude snide remarks back towards the man of the family who requested their money back. The general manager made that family wait over an hour and also made the police wait before he stopped working as a Pizza Maker, instead of as a General Manager and refunded that family. The priorities of the general manager was insufficient and disrespectful. There were approximately 6 employees in the resturant, however they still managed to run out of clean plates which I also had to eventually ask for. They also did not seem to care about the cleanliness of the restaurant and the general manager did not direct any of his employees to step up and help with the dining in customers. One employee by the name of Tanner finally washed some dishes and plates and offered his apologies for me having to wait. There was another guy very tall (sorry I do not have his name) but he offered to make a personal pizza for me and that was awesome! When I started to leave the general manager offered me coupons and I respectfully declined. We also had a short conversation about the poor customer service he provided he explained his large order to me, which I understood however it was no excuse for the lack of attention towards the dining-in customers. Also, I informed the GM that if I had to wait over an hour for my refund, I would have been livid! I will never ever go back to that place it was horrible horrible horrible!!! PS check out the young man in the red shirt throwing up the duces (peace sign) as the buffet sat empty. Sad, just sad.
8 years ago (20-05-2017)
I don't know if there's different owners and/or managers here, but this place have changed quite a bit for the WORST.....from the employees (hood and unfriendly) to the food (scarce and untasty)!! My daughter wanted to come here and we're both pretty much disappointed!! Walked in and no-one greeted us, had to wait on someone to come to the register, prepared my salad but refused to get any dressing because they were ALL FILTHY!! But none the less I stayed.....and to my "surprise" walked up on only 2 pizzas on the line and they were both less than half! Grabbed a plate for myself and one for my daughter and they both were kinda dirty!! Waited like 10-15 mins for a cheese pizza for my daughter, got me a slice off the line and found out there was NO parmesan cheese in the facility!! 😣 WORST EXPERIENCE IN QUITE A WHILE!! It'll be a WHILE before I come bck!!
8 years ago (11-09-2017)
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