Cindy Nails & Spa

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About

Address: 2321 Sheridan Dr, Tonawanda, NY 14150, USA

Phone: (716) 875-1888

Website

State: New York

Zip Code: 14150

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Reviews

I’ve been going to Cindy’s for years, However I was very disappointed with my service with them today. I came in today, Saturday, and there was already a long wait when I got there. I didn’t mind waiting and sat with the rest of the people, but right away I noticed that the salon was obviously very understaffed for what is  always a very busy Saturday.  After sitting in the waiting area for about 10 minutes I was moved over to one of the nail chairs and proceeded to wait there for about another 25 minutes before I was again move to another chair to finally be taken from my service. again I didn’t mind waiting, but what my problem is was the terrible service that I was given as I was obviously rushed through my full set. My nails are uneven, too short and terribly shaped. I asked for coffin, and I got a mix between that and almond nails. As a nail technician at a salon myself, I recognize when the nail tech is doing things improperly themselves and she was. She didn’t consult with me on what I wanted much regardless of a language barrier, they also do not sanitize their tools properly here. On top of all of that I was charged $38 for a mediocre full set.... You can get quality work here when it’s not so busy, especially from Tim or Cindy herself, which is the only reason I gave them two stars instead of one. Go to another nail salon on busy weekend days, because they are understaffed and will rush your service!

 9 years ago (08-10-2017)

Very clean and open environment, friendly staff who are very detail-oriented. I always love my nails when I get them done here. They also now offer dipping powder sets/fills

 9 years ago (12-10-2017)

Took my daughter to get a pedicure for her bday. They rushed through both our pedicures, and charged me a ridiculous Amount for their crappy job. This has been my 3rd time here and my last. Mimi has previously done my pedi/Mani And always does a great job. I specifically requested her and they didn't budge, instead they had someone else do it. I didn't wanna upset anyone being that it was full but if I am paying such a ridiculous amount we should get proper treatment, regardless!! I am very disappointed with the way they rushed through our service. I Will not be returning here.

 9 years ago (23-09-2017)

I use to love going to Cindy's but after last night i do not think that i will be returning. I had a gel manicure done and it turned out horrible. The girl who had done it was rushing through it and didn't even paint my full nail.  They were pretty busy i give them that but they should still take their time. My one nail is already peeling up a little and I just got them done yesterday . Big waste of $30.

 9 years ago (03-08-2017)

After having gone here a few times, it's apparent that if you are not a regular, you aren't a priority and you get a rush job that doesn't hold up. My gel didn't last a weekend, and I didn't do anything unusual or particularly grueling to my nails. I ended up having my toes repainted elsewhere, I could've done a better job. I've had decent service here, but after paying $60 bucks for nothing, essentially, I'll take my business elsewhere.

 9 years ago (03-07-2017)

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