City Automotive

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About

City Automotive is an automotive mechanic shop operating in Desert Hot Springs, CA. Monday-Friday 8am-5pm. Owner: Jeff Chapman

Address: 13020 Palm Dr, Desert Hot Springs, CA 92240, USA

Phone: (760) 329-7995

Website

State: California

City: Desert Hot Springs

Zip Code: 92240

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

My RAM 2500 towing a travel trailer broke down near Desert Hot Springs about 3 years ago. The engine was replaced by City Automotive in DHS. They suggested to replace the clutch, too, because of the high labor cost involved. When I got my truck back I could not see any improvement with the new engine. On the contrary, there was a loud noise that had not been there before (exhaust manifolds). I returned the vehicle several times, but nothing was done. In fact the truck performed so poorly that my wife never dared driving it.
When I drove up a steep incline later, towing the trailer, the engine came out of the mountings, because the nuts holding the engine in place were not tightened enough. When I had to replace the starter, it was only fastened with one instead of two bolts.
After about 6000 miles later the truck broke down again, because the clutch release bearing was defect. I had the damage repaired at Quality Auto Repair in Hemet. They replaced the exhaust manifolds, had to put in a new crankshaft position sensor and a new clutch release bearing, labor cost US$ 940. If all this would have been done when the engine was replaced, it would have saved me all this money for labor, not to mention the inconvenience plus 575 $ for towing. Quality Auto Repair also fixed the 4 WD which had not been working after the engine exchange and told me that several bolts on and around the engine were missing. Now the truck is running just fine and the mileage got a lot better.
I think at City Automotive in Desert Hot Spring they did a very poor and sloppy job. Maybe putting in a new engine was too much of  a challenge for them.

 9 years ago (02-02-2018)

The best auto service EVER! Great price, awesome customer service. Will return again. Don't go across the road or in town City Automotive took care of everything I need done with my van. Highly recommend to everyone!

 9 years ago (09-06-2017)

Great customer service! The prices are very fair and the workmanship is spot on, and they back up everything they do.

 9 years ago (21-06-2017)

Very honest and friendly! Finally a mechanic that doesn't try to swindle people:)

 9 years ago (05-05-2017)

First time,costumer service was good,and the price for my BMW super affordable,took a little longer for a oil change but the service is good.

 10 years ago (16-11-2016)

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