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City Mattress - West Palm Beach

  1. Villages of Palm Beach Lakes
  2. Royal Palm Beach Furniture Store
  3. Florida City Furniture Store

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Story

Discover your finest night’s sleep at City Mattress. This second generation, family-run specialty sleep company was founded in 1964 with the singular concept of providing the largest selection of the finest mattresses at the guaranteed lowest prices by sleep professionals who care about your comfort in all that we do. With over 80 mattress comforts in a broad range of prices, City Mattress leads the market with service and selection. Get free delivery and set up of all your purchases. Beyond mattresses, City Mattress offers everything you need to sleep…wood beds, metal beds, upholstered beds, bedroom furniture, adjustable beds, pillows, linens and so much more.

Address: 2255 Palm Beach Lakes Blvd, West Palm Beach, FL 33409, USA
Phone: (561) 712-8533
moc.sserttamytic@mlaptsew
State: Florida
Zip Code: 33409


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Reviews
Great job. Good selection. Actually a pleasant surprise.
8 years ago (19-05-2017)
Theresa and Gary were very friendly and helpful, I would recommend this store as a great place to buy a mattress.
8 years ago (24-05-2017)
If I could give this place 0 stars I would. I purchased a mattress in their clearance center three months ago and got the mattress several days later. After a week or so, we realized that the mattress was too soft. We were told that if we didn't like the mattress that we could exchange it with no problem. So we went back there and told them we would like to exchange it. The older guy who works there was so rude and made us feel like we did something wrong. He wouldn't help us and stated that "He was too busy." Anyways, we dealt with a different salesperson and got a different mattress in the clearance center that was more firm. When the delivery guys came, the new mattress was folded in half in plastic wrap. My boyfriend and I were shocked and called "Keith" the store manager who tried to play it off and say that it was okay for that mattress to be folded because it didn't have springs. We tried the mattress out and our butts were literally sinking into the spot where it was folded. We called the manufacturer who stated that the mattress should absolutely not be bent in half! So we went back for a third time and told Keith that we decided to just get a new bed. We didn't even tell him about what we found out about folding the mattress because we didn't want to argue. Keith was very rude and stated that we can't just keep exchanging mattresses. Well Keith, we wouldn't have to if your mattresses weren't defective. We also explained how rude his employee was to us last time and he stated that "he has been counseled on his behavior." Great. We ended up buying a brand new mattress and we were told that it would be $2,600. We have had the mattress for a month and it is much better. I got the bill from Wells Fargo because we financed it and it was for $2,910. My boyfriend called Keith who stated that he would look into and that it would be credited back....we never heard back from him. I have been trying for weeks to talk to someone about this. I guess Keith has been out sick and no one would help us. I talked to one sales rep who stated "I don't want to get involved with this." I had another one who tried to tell us the reason that it was more than quoted was because of taxes and the mattress frame! Really?!?! I called again this week and Keith was finally back at work. I asked him to please fix this and he stated he would get back to me that day. Never heard from him. So I have called corporate headquarters and the vice president of customer relations won't call me either. His secretary told me he is out of the state and Keith will call me. umm.... I don't want to deal Keith who has not helped me at all. It is obvious that the corporate office doesn't want to correct these mistakes either! This place is the worst and they are all a bunch of used car salesmen!!!!!!
9 years ago (29-09-2016)
Friendly service, good selection of quality products.
8 years ago (03-05-2017)
Great service prices and above all Mark asked all the right questions and made a great suggestion. I was starting to shop around and decided I needed everything I needed right there.
9 years ago (27-09-2016)
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