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Reviews, get directions and contact details for Clean Image Car Wash

Address: 16005 IL-59, Plainfield, IL 60586, USA
Phone: (815) 439-9730
State: Illinois
City: Plainfield
Zip Code: 60586


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Reviews
I gave three stars as I have a mixed review. I tried them for the first time a month ago and I was amazed at the service. The gentleman had my car sparkling inside and out, my mats were even clean.. I went back Friday and paid $55.00, $45.00 for an in and out hand car wash plus a 10.00 tip. I got on the inside and realized NOTHING had been done to it. Nothing had been wiped down at all, mats were still dirty. I was in complete shock. I had an urgent appointment to get to and not a second to spare to complain. I did say no armor all in the inside of my car, but not to ignore the inside, if that was the case, I would have only paid for the outside. This was a complete waste of my money and Im beyond disappointed. Needless to say, I think I will start going somewhere else if this is considered acceptable service. Its complete dishonesty.
7 years ago (04-03-2018)
Great place!! We use this carwash all the time. Everyone is so nice and the location is convenient. It is also very reasonably priced.
7 years ago (02-03-2018)
Paid just under $30 for “the best” wash. Awful. I come out to my dried car that has dirt smeared on it. I ask if they could run it through again they used a spray bottle which made it slightly better. I tip, get in drive off and the windshield hadn’t been cleaned, the seats hadn’t even been wiped, parts of the outside are spotted. I go back because I am literally wiping things down myself. So $30 later I have a car that was partially washed with dirt rubbed in while they dried it, a dirty windshield, carpet w stuff still on it and my dash/console/seats/doors not even wiped off. I asked for a refund for the interior of the car but that was not an option. Thankfully they give you a wipe so you can do it all on your own!
7 years ago (28-11-2017)
I had road tar on both sides of my car. They removed it and detailed the outside for a very reasonable price. The car looked beautiful. I have had several washes and the car looked great every time. The staff and All the people who work there are very nice and friendly. I would recommend this place 100%.
7 years ago (28-08-2017)
I’ve paid this company $70 a moth for years and they have good people but I had it when I pullled in today for full service and sat there for 20 min along with 4 others in the full service line as all the exterior line allowed about 7 cars ahead of us. One lady in full service was blowing the horn to get the one attendants attention because she was tired of being neglected. I finally got through and asked to speak the supervisor Sergio he came up and defended his position about 2 guys in the back there when there was only one, telling us there is nothing he can do about the full service customers being forgotten about over exterior only cars. Another neglected full service customer was behind me telling them I was correct when I got to the counter to tell Sergio that they only had one guy also as he refused to admit we were correct. I went out to check my car and I get top shelf service and they did not whipe down my chrome wheels and did not put tire shine which is a repetitive issue I’ve had with this place they either do 1/2 of my tires or none so I would just do it myself after paying them to do it. Sergio saw me telling the porter next to me that they skipped the shine so he came out to address me about why am I bothering his men, his intention was clearly to argue with me, and when he saw I was correct he got irritated telling me to cancel my contract with them because “I’m never happy” we’ll yes because you forget to shine my tires quite often and I pay you to do so. Proceed with caution with this place, while they do ok most of the time it’s a shame that the supervisor cant use the constructive criticism to get stronger instead of taking it personally.
7 years ago (31-12-2017)
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