Cleroux & Sons Roofing

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About

Cleroux and Sons Roofing
Family Owned and Operated Since 1995.

Mission

To provide quality service to your residential home at an affordable price.

Products

IKO, BP, CertainTeed, duraflo, air hawk, mitten, GAF

Address: 8320 ON-3, Maidstone, ON N0R 1K0, Canada

Phone: (519) 819-4309

Website

moc.liamtoh@gnifoorsnosdnaxuorelc

State: Ontario

Zip Code: N0R 1K0

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

I first called this company at the beginning of March after major damage to my roof due to a wind storm. Was told somebody would come on Friday to give me a quote. A week went by, and I never heard back from them. Called several times and left messages, finally another appointment was made. Stayed home all day a second time, nobody showed up and nobody called to say they were not coming. After a couple more missed appointments, someone came by and gave me a quote on April 8. I agreed to the quote and contracted them to do the work, and was told they should be doing the work "probably the second or third week in May."  By the end of May, I had not heard back from them, and called again. Several unreturned messages later over about a week, and the salesman finally called back and said there had been a weather delay, and the crew should arrive next week. In all, there were dozens of missed appointments and date changes over the summer. In each case, I had to call after staying home all day waiting to find out what was wrong - they never called me directly to tell me the estimated start date had been changed. Finally, near the end of the summer, someone in the company saw that I had expressed frustration to a friend online about the continual runaround the company was giving me, and the owner said he would not be doing any work for me. If he had said that back in early spring when I first called the company, I would have had the chance to get another company in. But since he waited until summer was almost over, there was no time left to get another roofer to do the work until after a long winter with a badly damaged roof. No idea yet how many tens of thousands of dollars I will lose due to all the interior damage from going through the winter without a sound roof. All of which could have been avoided if the company had just acted honestly in the first place and said they did not know if they would have time to do the work, so I would have had the freedom to look for another company.

 9 years ago (19-10-2017)

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