Coconut Grove Construction

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About

General & Roofing Contractors

Story

We are a State of Florida General Contractor and Roofing Contractor providing quality services for residential, commercial and industrial roofing and water proofing services. We have a window division, a roofing division and can furnish a variety of ancillary construction services through our network of quality trade employees and affiliates and sub-contractors.

Address: 1520 N Tamiami Trail, North Fort Myers, FL 33903, USA

Phone: (239) 690-1200

Website

moc.noitcurtsnocevorgtunococ@ofni

State: Florida

City: North Fort Myers

Zip Code: 33903

Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

This is a top notch company!  Truly professional doing excellent work! I needed some roof repairs quickly and they came to my rescue and saved the day!  Customer service is the best I've encountered from the first phone call to the follow up after the work was completed. I would use them again in a heart beat and highly recommend them!

 9 years ago (29-09-2017)

I never got the chance to hire these guys.  I stopped during regular business hours, and though there were cars out front, it was locked.  I tried the phone and it was out of order the first few tries.  I tried again a while later and got a gentleman on the phone who apologized for their Comcast Cable phone that goes out all the time.  He said he was there, and I asked to come by and discuss some things with him.  I came in and began the conversation to explain a little background.  He acted like I was wasting his time, cut me off, and wouldn't let me continue at about the 1 minute mark.  I manage and own facebook pages... millions of followers and work with national and international media.  I'm also partner in the largest solar installation company in the State.  I had intentions to discuss new construction of an office complex in Naples and the roof as well as 17 rent houses and the conditions and maintenance with hurricane season coming up.  He chased me out the door before I got there.  So... he'll never get my business.  You never know who you are talking to.  There's another roofer who will be quite satisfied with plenty this season.  It's not these guys.

 9 years ago (03-04-2017)

Let me just say the owner the staff were amazing they really helped me, especially after other companies wanted to estimate my roof in 48 hours then carry out repair on my leak. My wife, twins and my daughter along with me thank you very much for the quick and professional service. The pricing was upfront and came in less than we spoke about on the phone without even seeing the job. I would recommend this company to anyone and would use them again. Keep up the good work a breath of fresh air. 

 15 years ago (07-08-2012)

Have used Coconut Grove on several occasions for roof leaks. I can highly recommend their services....reliable, knowledgeable, and fair pricing.. I give them five stars!

 12 years ago (15-01-2015)

I am very reluctant to write this review and I was hoping not to.  I do not like writing bad reviews because I know it can be awful for a company.  But I have to in this case.   Coconut Grove really let us down.  We had an emergency leak a few months back and I hired them to fix it. They ended up doing a very large job - replacing a lot of the roof around the leak.  After they were finished the job we found some other problems with the roof (unrelated to the leak) and decided to bite the bullet and get the entire roof done.  We had three quotes - one of them being from Coconut Grove.  But one other roofer who gave us a quote was thoroughly disgusted with the repair job that Coconut Grove had done.  He told me that their finishing work was despicable and sloppy, the cement was left in big huge globs, and among other things, that there was literally a hole in the tiles where there was NO tile at all covering the roof - just black tar paper.  He took pictures for me so I had proof.  I emailed and phoned Coconut Grove - also sending them the pictures, and they sent an inspector from their office to take a look at it.  After looking at it - they apologized and said they were going to do an inner investigation to determine what to do about the men who were involved in the job and they offered me this:  If I had the roof redone by THEM - they agreed to take the $2,000 off the price. So,  I could have gotten that $2,000 off had I used THEM for the job but problem is, their quote was the highest quote I had received and even with that 2,000 off they were still a little over my other quote from a company that was HIGHLY recommended to us by our neighbors (who we used and who we are SO happy with by the way - private message me for their name if you want) So we didnt use CG - partly because of their quote and MOSTLY because they had done such a bad job - how could we trust them? ... and after demanding that they give us a refund or a partial refund - with no luck in that regard, we parted company very very unhappy with them and their lack of respect for us and the completely inferior job they had made us PAY them for.  My personal opinion at the time was that they should have given us a refund or a partial refund for a completely unsatisfactory job - that was proven to them by testimonials and pictures - and their own independent inspection.  They should stand by their quality right?   Why would we want to use them to do the entire roof when they had done such a bad job?   I was going to leave it at that, write that $2,000 off as a loss, and not even write a review like I had threatened to do, but my fire was reignited when the company I hired to redo the roof got on the roof to fix it and they really went on and on about the horrible repairs that CG did.  They told me - and not only did the owner tell me, but the actual 2 workers on the roof also told us independently -  that the repairs were incomplete and completely shotty ... They repeated about the big hole that had been left with no tile on it at all.  

Long and short of it: This company did a bad job and then refused to do anything to make up for the crappy work - even though they admitted that their guys had done a bad job and offered us restitution had we used THEM.  No way I was using them again after what I saw.   I would warn anyone against using them.  Not just because of the bad repair job - because that could have been a one off - who knows what the situation with those workers was -  but mostly because I was not satisfied by the way they handled the situation.  We had a totally 100% legitimate claim and pictures to back it up.  A company like this should stand by their work and guarantee it.  The least they should have done was to reimburse some part of that money to show that they screwed up and that they were sorry about that.

PS if anyone would like pictures of the job they did please feel free to contact me on facebook - just type my name and you will find me.  I will not write a bad review without proof and I have it 

 12 years ago (04-12-2014)

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