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Reviews, get directions and contact details for Colepepper Services

About

Three Generations Of Trusted Services Excellence. Voted favorite San Diego Plumber!

Story

Colepepper Plumbing is proud to service the residents of San Diego County.

We specialize in plumbing service and repair for homeowners. The includes everything from: Water Heaters, Toilets, Faucets, Garbage Disposals, Drain Cleaning, Leaking Pipes and Emergency Services.

Our company was founded on the motto: Life's too short for bad service

We feel that if we are going to run a plumbing business every single day, that it better be the best plumbing company out there, or what's the point of it all?

To be the best, you have to sweat the small stuff. A few examples are:

1. Leaving our workspace in your home cleaner than we found it.
2. Showing up on time and calling when we are on our way
3. Following up with you after the service call to make sure you are satisfied and there were no issues after the plumber left.
4. Giving you multiple options on your plumbing repair, so you can decide what you want. Our custom pricing model will fit most budgets.
5. We put all of our work and warranties in writing.

There are very many plumbing companies to chose from in San Diego, and we know it can be overwhelming. We can proudly say that we are the only plumbing company in San Diego that will give a full 100% money back guarantee if you are not happy.

All of our plumbers are drug tested and background checked, so you can feel safe with who we send into your home. We teach our plumbers to treat each customer as if they were their own mother.

Whether you live in Oceanside, Chula Vista, El Cajon or La Jolla. Your'e home is not to far and your job is not to small for us to come serve you.

Address: 11440 W Bernardo Ct #300, San Diego, CA 92127, USA
Phone: (619) 838-1322
moc.gnibmulpreppepeloc@reppepeloc
State: California
Zip Code: 92127


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Reviews
Background: Water pipe broken in the front yard. The broken part is under the walkway concrete slab about 4 feet wide and about 20 feet under dirt. Pros: Quick response time Cons: Minor - the plumber can't finish a sentence without an "F" word - the assistance lacked of experience, I overheard the plumber teased his assistance of not knowing how to do simple thing Major 1) lying a) Originally, the plumber told me that it was a very complicate work including cutting open the concrete slab and quoted me $8000. But when he fixed it, he dug under the slab instead because he was unable to do the way he mentioned before. Later, he told me a few times to trust him and once he told me that he had done this kind of job more than a thousand time. To me, that meant that he should know how to fix it at the very beginning. It let me wonder if he purposely deceived me for just getting me to agree on the huge price. (It is just a suspicion.) Btw, afterward I found out that a neighbor got their fixed for $3000. b) During the work, I told him that I was worried about the insulation didn't cover all the pipe under the slab. The plumber told me that the insulation is just an extra caution. It is not needed. But he did it himself and told me that all part of the pipe under that slab was covered. He even pointed to slab and said the join was right over there. But later when I peeked under the slab, there were at least 8 inches gap without the insulation. 2) workmanship I agree that the plumber can do soldering. But he was over confidence and didn't check his work thoroughly. There were a tiny hole on the pipe. Possibly, it got punched while being pulled under the slab (just another suspicion). I understand things happened. But the problem was he didn't check it. I was using the leaking for a few days that meant even higher water bill.
8 years ago (18-10-2017)
Our main water line broke, sending water up through the concrete slab near our front porch and flooding our downstairs bath, requiring the water service to be shut off. Leo from Colepepper came out, gave me a bid, and worked with me to match the price, etc., from another quote. We agreed on details, and Leo said he'd be there the next day. Leo arrived the next day, and started immediately digging. After some time, Jose showed up, and started working as well. All work was completed, and a couple minor issues were taken care of right away after my inspection of the work. This included a 16" trench dug in the front yard, where we have rocks, landscape fabric, and sprinklers; removing the concrete directly in front of the stairs at the entry (!); new copper pipe from the street to the garage (replacing the old polybutalene); new valves at the street, in the garage, plus a water bib; replacing the concrete in front of the porch, and restoring the front yard including new fabric, etc. Jose did a fine job with the concrete. I was worried about this, since it is directly in front of the main entry (see photo). It looks great. The reason I give 4 instead of 5 stars is because it took longer than promised. Leo kept in touch with me however, and answered all my calls and questions immediately. Overall, great work! Recommended.
8 years ago (30-09-2017)
I had a problem with a hose bib that would not allow me to shut off the water at the bib. I had to shut off the water at the main line, which cut off water throughout the house. Colepepper had tech Sean here within an hour and the work was completed in an efficient and timely manner for a reasonable price. I found Sean to be friendly, knowledgeable and easy to work with, I recommend Colepepper and intend to use them again, when necessary.
8 years ago (17-10-2017)
Two days ago a crew from Colepepper Plumbing Services replaced my main sewer drain from my house to the city connection with a trenchless sewer lining. I would add that this is the second time this line had to be replaced in about 6 years. However, this time the work was done by what I believe to be an honest and fair organization. Finding reputable mechanics, electricians , and plumbers has proven to be a challenge for me. For now, I believe I have found an honorable plumbing company in Colepepper Plumbing. Special thanks to Sean, Daniel, Caleb, and Manny! John Wright
8 years ago (25-09-2017)
Colepepper Services are highly responsive and professional. I highly recommend their services. I received a call from my tenant who rents my home in Scripps Ranch. They stated the air conditioner was not working properly. The tile floor was ice cold in a few locations. Jared, the technician at Colepepper Services came out the same day to inspect and repair the air conditioner. He called me with electrical issues as well, that needed attention. He went above and beyond, not only did he service the air conditioner with refrigerant and sealant, but ensured the voltage regular was properly cleaned and installed. He also took photos of the work since I was long distance. He found a few more electrical items that were neglected all for one reasonable price! He offered a $50 coupon off for the work as well. A job well done!
8 years ago (14-09-2017)
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