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Reviews, get directions and contact details for Complexions Spa

About

A peaceful retreat in South Broad Ripple.

Story

Specializing in massages, facials, waxing, wraps, hair, and makeup.

Address: 6251 Winthrop Ave #8, Indianapolis, IN 46220, USA
Phone: (317) 423-9000
moc.apssnoixelpmoc@ofni
State: Indiana
City: Indianapolis
Zip Code: 46220


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

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Reviews
The place was small and was only ran by one person so I can see why it took be 4 calls to get an appointment scheduled. I had a Groupon for a seaweed wrap and a 30 minutes Swedish massage. So the seaweed wrap was done with ace bandages that were soaking in a crockpot filled with warm water and mixture of some sort. Which to me is not sanitary, how many bodies has she wrapped with those things. And now my pores have just sucked all that it for 15 minutes. Then the Swedish massage, that was only my arms and legs. Now I did this manly for my back to be taken care of.. I hadn't had a massage in over 5 years and I feel like I got cheated. If she would have told me that this was only arms and legs I would have told her just to focus on my back. Major disappointment there. Then as I wait for my fiance, she continues to hound me for a tip. I had no cash or card on me which I told her that we don't carry cash. She continues to say "oh it doesn't have to be cash". that was just rude just to ask for a tip multiple times. She was only thinking about herself she didn't know my current situation on money. I am currently penny pinching to pay for my wedding. And my fiance bought this service for me so I could relax and feel better from the stress. But this trip went horrible from beginning to end. 1. Unsanitary 2. Massage wasn't relaxing nor did she even asked what I wanted focused on. 3. Massage therapist hounding me for a tip for a service I could have got at home for free and done right. Horrible experience. I pray no one goes there because this is a waste of money that many people don't have money to waste like that-
7 years ago (04-02-2018)
Love these ladies, best massage I've ever had. They're so friendly and personable
8 years ago (27-10-2017)
Went for sports massage and the therapist was very good and helped my back lumbar area. She was very strong and I will be back
8 years ago (01-06-2017)
They are wonderful! I deal with Trinia for waxing and she is an absolute doll! It was my first time ever getting a bikini wax and I was really nervous and she made me feel very comfortable with the whole process. Won't go to another girl ever!
10 years ago (12-06-2015)
I booked an appointment through them directly to honor the price for the groupon special they were offering. They made me pay for the service over the phone, which I thought was weird, but some salons require payment upfront, so I didn't think too much about it, and since you have to purchase the actual groupon in advance, it didn't seem too outlandish... That was, until I had to cancel the appointment. I canceled over a week in advance, in compliance with their cancellation policy. Since then (its been over a month) I have been leaving messages for them to contact me in regards to my $149 refund. No one has called me back, and I can't seem to get anyone on the phone when I call. I am going to have to report them to the better business bureau, and contact my credit card company to try and recall the payment. This is ridiculous.
11 years ago (24-06-2014)
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