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Reviews, get directions and contact details for Concentra Urgent Care

Story

Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Address: 972 W Main St, New Britain, CT 06053, USA
Phone: (860) 827-0745
State: Connecticut
Zip Code: 06053


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I've been to the Wallingford facility a few times and experienced super long wait times. The New Britain office was great, nice staff, only waited 20 mins to get inside. I was there for a DOT physical.
7 years ago (29-01-2018)
Clean Environment, respectable staff, not a long wait, efficient, in and out. Nice Keep going and bring one over to Bristol. Mr. Cruz
7 years ago (29-01-2018)
As an RN with 30 years of experience I can honestly say that the care at Concentra in New Britain CT was the worst I have ever seen. The staff were extremely uncaring and when I asked for an extra sling the response I heard from the hallway was “I have other patients too.” The person who did my vitals and put the info in the computer functioned like a robot. She was completely disinterested in my tears and report of pain. Her only concern seemed to be getting the info into the computer. I doubt that she would have acted this way if had been one of her family members. The PA appeared unsure of herself which left my husband and I feeling very uneasy as to her diagnosis and recommendations. As it turns out she was going to send me home with a splint, pain meds, and a muscle relaxant but fortunately rethought her decision at the last minute and sent me to an orthopedic group who did an emergency CT scan and scheduled me for surgery right away. To add insult to injury the workman’s comp representative said that I should have been offered a referral to an orthopedic group closer to home given that the hospital is 45 minutes from my home. Honestly my pets get better care and compassion from their veterinarians than I received from Concentra. That whole staff needs a mandatory in service on customer service.
7 years ago (23-10-2017)
I had such a wonderful experience at Concentra . The medical team are extremely nice and they have fast service! You're literally in and out quickly. I've been to this location 4 times and had the same experience each time.
7 years ago (05-09-2017)
When i got injuried i went to concentra they are so nice an helpful even going to PT they are so nice. If any body get injuried they ate the ones you gotta go see to get a full recovery.
7 years ago (06-11-2017)
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