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Reviews, get directions and contact details for Contemporary Shoe Repair

Contemporary Shoe Repair

About

The Little Shoe Shop Next to the Tallest Building in Lansing.

Story

Contemporary shoe repair is the only full service shoe repair in Downtown Lansing. We repair men's and women's shoe and boots and are the home of our signature "Heels While You Wait" service.
We also repair purses, luggage, backpacks, sports equipment, and much more.
Contemporary Shoe Repair carries a full line of shoe care products.
Contemporary shoe repair is an authorized dealer of Vibram quality rubber soles and heels.

New Shoes!
Contemporary Shoe Repair carries a wide selection of new men's shoes for sale from Rockport, Johnston & Murphy, Sebago, and Wolverine. we offer special order service at no additional charge.

Address: 120 W Allegan St, Lansing, MI 48933, USA
Phone: (517) 485-6735
riapereohsehtevas@kram
State: Michigan
City: Lansing
Zip Code: 48933


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed

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Reviews
Will never go back to this shoe repair! The owner is young and has very poor customer service skills. Owner gave us a ticket but didn't put a date on it. When my husband went to pick them up, the owner asked him if we had put a deposit down on them. This should have been written on the ticket if we had put down a deposit. He obviously isn't well versed in how to write out a receipt ticket to customers. I took in two pairs of shoes to be resoled. For over two months the guy kept telling me he was having trouble getting the right type of sole materials from his supplier - for my shoes. He kept telling me to check back with him, and he hoped he could find a supplier to get parts from. I just contacted him, and he once again said he couldn't get the parts from his supplier. I contacted another shoe repair place in town and they said NO PROBLEM we can get the parts and have your shoes done in one week! I didn't tell Contemporary I was picking up my shoes today, so when my husband went to pick them up, the owner had them under the front counter on a shelf. They were not in a bag and had dust on them. It seems obvious to us the owner had no intentions of fixing my shoes, otherwise why would they be under the front counter with dust on them? If Contemporary Shoe repair didn't want to do my shoes, why string me along for over two months? He just had to say he can't get the parts - period! No reason to string me along. The owner had several occasions weeks ago to tell me he couldn't get parts. Which I think was a lie in my opinion. Not a good way to treat customers, and it has netted him a bad review here.
7 years ago (03-02-2018)
They took the time to track down the correct heels for my Alden Indy boots. The repair took a little bit longer as a result, but the work was done beautifully and the boots look fantastic. I wouldn't hesitate to bring another pair in for repairs in the future. I definitely recommend checking this place out and supporting a talented and friendly local cobbler.
7 years ago (26-02-2018)
I will never return here and will steer as many people as possible away from this place. To begin with, the owner was incredibly rude. I parked in a spot outside the shop in a parking spot that was marked as reserved for the shoe store. Before I even was fully out of my car, the owner immediately came through the front door and walked towards me while using multiple obscenities and slurs to inform me that this was his spot and I needed to "Get the f*** out of it". The owner was incredibly unprofessional, ignorant, and aggressive. He clearly was having a bad morning and decided to take it out on the first person he saw. As for the actual work, I had shoes shined and the heels replaced last week and they used a black heel on a brown shoe. Who does that? If you decide to patronize this place, good luck. EDIT: So not only is the owner rude and ignorant, but also a liar. What a great business model.
8 years ago (15-09-2017)
I originally took my wedge hill to be repaired. When I picked up the shoe you could see glue on the wedge and the leather strap was dyed to cover up glue on it but the color didn't match the other shoe. He couldn't remove the glue from my wedge and didn't refund my money. The next day I wore the heels hoping no-one noticed the discrepancy between the two shoes. My wedge heel separated from the strap in public. The shoe was worse than it was prior to taking it to this shoe repair place. If you have issues with high heels or wedge heels look somewhere else.
8 years ago (28-07-2017)
Decent prices. Good work.
7 years ago (09-01-2018)
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