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Costco Wholesale

  1. California
  2. Wildomar Department Store

Reviews, get directions and contact details for Costco Wholesale

Address: 29315 Central Ave, Lake Elsinore, CA 92532, USA
Phone: (951) 253-6030
State: California
Zip Code: 92532


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Reviews
I keep going back to give this Costco another chance, but I'm going to drive farther to get better quality food and service. Their produce is low quality and goes bad very quickly. I have had to return rotten, smelly chicken. Last night's experience pushed me over the top. After commuting 2 hours home from work, I stopped to grab a pizza. I was told it would be 10 minutes and to pick it up at the side window. I waited and waited and waited 1 foot from the window. I watched 3 team members clean the place and help other customers. They ALL saw me and made eye contact. One of them even shut the small window so I couldn't hear their conversation. I watched one of them pick up a pizza that fell behind the cutting table, place it on the cutting table, lay a dirty broom on the cutting table, throwing the pizza away, and not even wipe off the table. I waited to see if they were going to cut a fresh pizza on the nasty surface. I saw one person tell the others that they made a bad pizza and to have the customer look at it to see if they wanted it before taking it. Thinking that was maybe my pizza and they were making me another one, I waited 25 minutes. I finally went back through the ordering line to ask about my pizza. The girl walks over and grabs one that was resting on top of the heater. I confronted her on why they would all let me stand there when my pizza was ready. She told me it was hard for them to see out that window. I told her that ALL of them saw me standing there and ignored me the whole time. I was beyond frustrated and angry. I finally made it home at 9pm with a cold pizza for my family. Definitely lacking in customer service. I work in customer service and we pride ourselves in making lasting impressions. I will certainly be using this experience for my team on what not to do!
8 years ago (28-09-2017)
Went there for pre wedding dinner and was pleasantly surprised. The staff was pleasant and the food was exceptionally tasty and well portioned. Highly recommend
8 years ago (11-11-2017)
Terrible service the lady at the tobacco cage wouldn't allow my husband in to pick out his cigarettes. Yet allowed another person in their on their own because she was too lazy to pick out all the cigarettes he wanted.
8 years ago (18-11-2017)
Service not all that need to take lessons from costco Temecula also irvine Costco is the worst service ever these people that work at that store need to all be fired and start a new. never seen costumer service as bad as the Irvine store
8 years ago (27-10-2017)
Not as busy as the Temecula Costco. Each Costco has slightly different products, so if you see something at one, it's not a guarantee that it will be offered at a different location. However, this Costco always has parking, and you can get In and out with out to much trouble.
8 years ago (12-11-2017)
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