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Reviews, get directions and contact details for Couch Dental Care

About

Dr. H. Keith Couch is widely recognized in southeastern Idaho as a top dentist, specializing in cosmetic dentistry, sedation dentistry and implants. He has been seeing dental patients from Idaho Falls, Rigby, Rexburg and St. Anthony for more than 35 years

Address: 2110 E 25th St, Idaho Falls, ID 83404, USA
Phone: (208) 552-5520
State: Idaho
Zip Code: 83404


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Reviews
UPDATE: As of 9/30/14 his license has been pulled and disciplinary action taken against him. Check the Idaho Board of Dentistry for verification. If I could give it a negative star I would. Worst experience I've ever had. Dr. Couch is nice enough but his staff is horrible!!! Unfortunately he also has a few downfalls. He lets his "assistant" do too much of the work and she is horrible. Both teeth they filled for me need redone only 3 months later. One the filling completely broke off and the second one my new dentist told me was not done properly the first time. Also, beware of billing. They billed my insurance company for more work than they actually did. Total insurance fraud going on here. Beware of "free" services too. When I requested my medical records from them, they said that I would have to pay them $106 for my "free" x-rays before they would release ANY records. Completely illegal, but they do it anyway. They hung up on my new dentist when she tried to call them to speak to Dr. Couch himself about the medical records issue. Totally unprofessional. Maybe with some decent staff Dr. Couch could be a good dentist, but not with the trash he has currently working for him. I'd stay far away from this practice.
11 years ago (06-10-2014)
I've worked with Couch Dental Care for nearly 5 years now. I'm impressed with their focus on customer loyalty and satisfaction. I've got nothing bad to say about Couch Dental Care and can recommend them for Dental Services in Idaho Falls without reservation.
11 years ago (03-06-2014)
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